(PT) Center Court Host
- Greets guests upon arrival, according to IHG standards.
- Answers telephone communications, takes reservations.
- Attends to special guests' requests.
- Promotes image of restaurant by displaying impeccable manners, diplomacy and tact towards restaurant/hotel guests.
- Communicates to his/her superior any difficulties, guest comment and other relevant information
- Communicates politely and display courtesy to guests.
- Follows the procedure on Cash handling and Bill presentation to guests.
- Establishes and maintains effective employee working relationships
- Attends and participates in daily briefings and other meetings as scheduled.
- Attends and participates in training sessions as scheduled.
- Check to ensure that the Opentable System is running properly during and before service.
- Ensure that all menus are checked and clean and inform manager if more menus are needed.
- Greet every single guest with a warm welcome, in the appropriate area of entrance.
- Help guests with the chair
- Present an open menu to each guest and a clean wine list to every table.
- During breakfast service, presents our breakfast menu and the 2 options buffet/a la carte and promote our buffet and mention the server's name.
- Wish the guest a pleasant meal
- Offer a parting comment as the guest exit the restaurant.
- Performs duties noted on the daily tasks & cleaning schedule
- Assists in the table cleaning and set up when available.
- Perform other duties, tasks and special projects as assigned.
- At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
- Assists in maintaining the restaurant in all areas.
- Implements the hotel and department regulations, policies and procedures including but not limited to:
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