Commercial Lines Account Manager

The Misch Group
Belleville, IL

Job Description

Job Description

Description


We’re looking for a dedicated and experienced Commercial Lines Account Manager to join our team. If you're seeking a role that values your contributions, offers flexibility, and prioritizes professional growth, this opportunity could be the perfect fit. We’re proud to offer a supportive work culture, meaningful community engagement, and a strong focus on work-life balance.


In this role, you’ll assist in managing and retaining commercial lines accounts, working alongside Producers to provide exceptional service and support from start to finish. This is not a sales position — you’ll handle everything from renewals and endorsements to billing questions and cancellations. A dedicated Virtual Assistant is also provided to help support your workflow.

Key Responsibilities
  • Assist in servicing commercial lines accounts to ensure excellent client retention
  • Support Producers by preparing proposals, renewals, and managing policy changes
  • Respond promptly and professionally to client requests and inquiries
  • Manage endorsements, cancellations, billing issues, certificates, and other service needs
  • Ensure accounts are processed accurately and efficiently from beginning to end
Skills, Knowledge and Expertise
  • Active Property & Casualty license required
  • Minimum of 2 years' experience in Commercial Lines as an Account Manager or CSR
  • Strong computer skills, including proficiency in Microsoft Word and Excel
  • Familiarity with agency software platforms such as Applied EPIC, PL Rater, and Agency Zoom
  • Ability to work independently while staying organized and detail-oriented
Benefits
  • Bonus structure available to all employees
  • Dedicated Virtual Assistant support for each Account Manager
  • Generous PTO and paid holidays
  • 401(k) plan with company match
  • Comprehensive health benefits including medical, dental, and vision through United Healthcare
  • Continued education and licensing reimbursement
Posted 2025-07-28

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