Manager, Marketing Communications

Position at Parts Town

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance
In this role, you’ll help shape how we tell our story — inside the company and externally to our customers, partners, the industry, and beyond. You’ll help lead public relations and internal communications efforts along with Parts Town brand campaigns, with a special focus on ecommerce and innovation projects. You’ll partner with teams across the business to create integrated campaigns that connect with our customers, partners, and team members to keep our communications cohesive, engaging, and true to the Parts Town brand.

A Typical Day

• Build and execute internal communications strategies to keep teams connected, delivering clear, engaging, and relevant messaging including overseeing Global Fulfillment Center communications, the weekly newsletter, company events, and other internal channels.
• Partner closely with teams across the business to gather and share news and updates, integrating them into the overall communications plan.
• Support PR initiatives, in partnership with our agency and internal teams, to execute PR efforts that strengthen our reputation and elevate our thought leadership.
• Partner closely with the Ecommerce team to support product launches and new features, managing integrated marketing efforts
• Oversee the marketing communications editing and approval process of creative requests to ensure high-quality standards and brand alignment
• Closely manage deadlines and tightly monitor budgets across all marketing channels including managing external partners.
• Monitor and analyze the performance of marketing and communications campaigns and tactics, providing regular reports on key metrics while informing/optimizing marketing strategy
• Any other duties needed to help drive our Vision, fulfill our Mission, and support our Core Values

To Land This Opportunity

• You have 6+ years of integrated marketing and communications experience – bonus points for B2B marketing experience
• You bring experience in marketing communications and demonstrate strong writing skills and attention to detail, with the ability to develop clear, engaging, and effective messaging across multiple channels and audiences
• You are a self-starter who thrives in a fast-paced environment; You know how to dive in on your own and figure things out without supervision
• You can help shape the big picture but can roll up your sleeves to execute on the day-to-day tasks in order to get the job done
• You don’t see the world in black and white and can navigate the gray areas with curiosity and drive for results
• You understand how to manage your time in a meeting/call-intensive environment
• You are willing and able to travel a few times a year to tradeshows, meetings (internal and/or customer) and events
• You have impeccable interpersonal, communication, organization and project management skills
• You can collaborate cross-functionally and remotely with key stakeholders across the business to build alignment and support for campaigns – from strategy and planning through objectives and execution, metrics and analysis
• Bonus points if you have earned a bachelor’s degree

About Your Future Team

Our Marketing team is an eclectic bunch who likes to have fun and eat (we are in the foodservice space after all). If you have a wealth of knowledge of pop culture, you like sci fi or can bake a mean chocolate chip cookie, you’ll fit in just fine…

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $90,149.45 - $121, 660.03annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish