Principal Project Manager, Airport Lounge Network

Capital One
Chicago, IL

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Principal Project Manager, Airport Lounge Network

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

As a member of the Capital One Airport Lounge organization, you will be a part of a dynamic team that is setting a new bar for premium experiences in the market. The Airport Lounge Business Development team, within this organization, is focused on delivering and maturing the Capital One Lounge network in the U.S.

As a Principal Associate, you will support the evolution of our lounge program by project managing key initiatives with strategic partnerships, and the delivery of our new site locations. As a successful candidate, you will be an excellent executive communicator, have strong judgement and experience working across teams to drive results.

General Responsibilities

  • Support end-to-end project management for Capital One Lounge and Capital One Landing site delivery
  • Manage delivery of key strategic partnership evolutions, including contracting and operational adjustments
  • Collaborate with internal/external stakeholders to deliver on large-scale, long-term projects
  • Manage relationships with third party operations partners to ensure desired intent is executed
  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Forge relationships with key internal stakeholders to ensure delivery of commitments
  • Identify ways to improve and streamline business process
  • Demonstrate organizational agility to adapt to changing demands
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
  • Must be willing to travel 25% regularly and up to 75% of time based on seasonality based on new Capital One Lounge and Capital One Landing opening schedules

Basic Qualifications

  • Bachelor's Degree or Military Experience
  • At least 3 years Project Management experience working with cross-functional teams
  • At least 2 years experience in executive level communications
  • At least 1 years experience with contracting, procurement or legal project management

Preferred Qualifications

  • 4+ years of Project Management experience
  • PMP, Lean, or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $109,900 - $125,400 for Principal Project Manager

McLean, VA: $120,800 - $137,900 for Principal Project Manager

New York, NY: $131,800 - $150,500 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

If you have questions about this posting, please contact [email protected]
Posted 2026-02-09

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