Senior Receptionist - Office Support

Salary: $44,000 - $55,000 Annually

Summary:

The Senior Receptionist – Office Support delivers comprehensive daily support to office operations and leadership by acting as the primary point of contact for visitors and incoming calls while providing advanced administrative and office management assistance. Key responsibilities include greeting guests, coordinating conference room use, managing communications, and supporting leadership through calendar management, meeting coordination, expense reporting, and overall office operations. The role also encompasses preparing presentations and correspondence, responding to information requests, ordering supplies, and maintaining an efficient, well-organized workplace.

Principal Duties and Responsibilities:

Office Administration:

• Oversee reception desk operations by delivering a high standard of customer service, including answering and routing incoming calls, welcoming and directing visitors to the appropriate departments

• Assist with communication with our professional cleaning service: supplies, additional needs, concerns

• Maintain positive, professional relationships with vendors in alignment with the company’s vision and brand while serving as a primary point of contact for vendors and meeting participants to ensure smooth and effective coordination

• Ensure common areas such as the kitchen/coffee stations, reception area, and conference rooms are kept clean, organized, and well-stocked by ordering, maintaining, and monitoring inventory of office and break room supplies

• Perform regular mail runs, including receiving, sorting, distributing, and sending outgoing mail and packages

• Coordinate and schedule meetings, including securing meeting space, sending invitations, preparing agendas and materials

• Plan, coordinate, and support regional events

• Provide general office support and assist colleagues with administrative needs

Administrative Responsibilities:

• Communicate in a highly effective and professional manner

• Process and track bills, invoices, and expense reports to ensure timely and accurate payment

• Manage calendars for leadership and regional teams, ensuring accurate scheduling and prioritization of commitments

• Make business travel arrangements

• Create presentations and other materials as required

Global Responsibilities:

• Regular attendance and physical presence at work is an essential function of this position

• This job may require additional duties not listed above; the employee may be asked to perform those duties to meet business needs

Qualifications:

Education/Specialized Knowledge/Professional Certifications:

• High School Diploma or equivalent required

• Bilingual in English and Spanish preferred

• General knowledge of office safety procedures preferred

Experience:

• 5 years of relevant experience preferred

Skills/Abilities:

• Proficient in Microsoft Office Suite

• Excellent interpersonal and customer service skills

• Strong communication skills, both written and verbal; able to communicate effectively throughout various levels of the company

• Thrives in a team environment and enjoys working with others

• Ability to handle multiple projects simultaneously

• Highly organized with a keen eye for detail

Working Conditions:

• Operates within a professional office environment

• Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets

• Typical day is an 8-hour daytime shift

• Work occasional weekend or evening when events are necessary

Physical Requirements:

• Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms

• Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl

• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pound's

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Benefits Information:

At Ozinga, we care about the well-being of our team members both in and out of the workplace. That’s why we’re proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life.

Our benefits include:

• Medical, Dental, and Vision Insurance – Protecting your health and providing peace of mind.

• Retirement Plan Options – Helping you build a secure future.

• Voluntary Benefits – Helping you to cover unexpected expenses.

• Work-Life Balance – Supporting flexibility so you can thrive in every area of your life.

• Employee Assistance Program – Offering confidential support for personal and professional challenges.

• Wellness Program – Promoting a healthy lifestyle through resources and incentives.

We believe that when our co-workers feel their best, they can do their best. Join us and experience the difference of working for a company that values you!

Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, veteran status, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.