Veterinary Client Service Representative-Lead
Description
Position at Thrive Pet Healthcare Specialists- Hoffman Estates
Lead Veterinary Client Service Representative
Thrive Pet Healthcare Specialists
Hoffman Estates, IL
Full-time
At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical care for dogs and cats in Hoffman Estates and the greater Chicago area. Located on Higgins Road, we are conveniently located to support all the pets in Hoffman Estates, Chicago, and surrounding communities. Our 25,000 square foot multi-specialty, 24/7 emergency facility provides streamlined, advanced care services for patients' critical and specialty care needs. Designed with an open floor plan and equipped with innovative technology, Thrive Pet Healthcare Specialists Hoffman Estates promotes collaboration and best-in-class care.
Our Ideal Candidate for Lead Veterinary CSR:
- previous Veterinary Customer Service experience is required!
- experience as an ECC/Specialty Veterinary Customer Service Representative is preferred.
- previous leadership experience required.
- flexible availability--nights, weekends, holidays
Hoffman Estates is part of Thrive Pet Healthcare and is proud to offer industry-leading support for our Staff:
- Competitive compensation $22-24/hr
- Health benefits (vision, dental, and life insurance too)
- 401k w/employer match
- Annual Paid Time Off
- Additional family & furry care support options, including veterinary care discounts. · Check out our INDUSTRY leading benefits!!
Every Thrive Healthcare member receives:
- Paid Parental Leave- 8 weeks fully paid
- Purr-entalLeave- A 3-day leave to acclimate a shelter-adopted pet into your household
- Carrot- Fertility and family forming benefit
- Bright Horizons- backup childcare, elder care, personal care
- Lyra-mental health support
- Hinge-virtual physical therapy
- Advanced career path opportunities
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