Legal Collections Specialist

Zurich is currently looking for a Legal Collections Specialist to work out of our North American headquarters in Schaumburg, Illinois.

The Legal Collections Specialist performs complex finance operations tasks and monitor the day-to-day relationships between the Organization and suppliers to ensure financial goals are being met and third-party vendors operate in compliance with required policies and procedures. May perform collections and receivables management duties for the more complex accounts referred to special collections, including bankruptcies on accounts designated as legal collections.

Additional responsibilities will include:

• Perform as an initial point of escalation for Finance Operations Associate providing technical guidance and work direction
• Respond to internal and external client’s inquiries by providing technical advice in a professional, timely and accurate manner in complex situations
• Proactively analyze performance of key performance indicators and communicate status and issues to management
• Demonstrate an understanding of the customer’s needs, reviews process and procedures; recommend and implement continuous improvement
• Lead and collaborate on moderately complex ad hoc projects

Basic Qualifications:

• Bachelor’s Degree and 4 or more years of experience in the Finance Operations area
  OR
• High School Diploma or Equivalent and 6 or more years of experience in the Finance Operations area
  OR
• Certified Zurich Insurance Apprentice, including Associates Degree and 4 or more years of experience in the Finance Operations area
  AND
• Knowledge of financial (debt ?) collections practices and procedures
• Knowledge of accounting standards and practice

Preferred Qualifications:

• Strong verbal and written and communication skills
• Strong quantitative and analytical skills

• Insurance industry experience

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The proposed Salary range for this position is $71,100.00 - $116,500.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No