Sr. Financial Recovery Representative (Collections) - Full Time
Job Description
Job Description
Job Title: Senior Financial Recovery Representative (Collections)
Status: Full Time
Location: East Alton, IL
Salary: $20.26 - $25.00
Benefit Information: -source/pdfs/1st-midamerica-cu-employee-benefits-at-a-glance-2025.pdf
About Us:
1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Senior Financial Recovery Representative.
Job Summary:
We are seeking a Senior Financial Recovery Representative to preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments, recovering collateral, and assisting other Collectors.
Key Responsibilities:
- Contact delinquent accounts by phone and mail and take appropriate action to bring them current.
- Take action to repossess collateral when arrangements to bring the loan current are unsuccessful.
- Analyze the financial situation of delinquent borrowers.
- Maintain accurate files and reports on all collections activity.
- Inform management of trends in loan underwriting contributing to delinquent/charged-off loans.
- Provides information to legal counsel, outside agencies and appropriate parties as necessary.
- Ensure compliance with policies and regulations.
Qualifications:
- High school diploma or equivalent.
- Three years to five years of similar or related experience.
- Exceptional customer service skills are required.
- Strong communication skills and attention to detail.
What We Offer:
- Competitive salary and benefits.
- Opportunities for career growth.
- Supportive team environment.
Schedule:
- Monday – Friday 8:00 AM – 5:00 PM
- Saturday Hours 8:30 AM – 12:30 PM (On rotation)
- Full Time Employees have a 40-hour work week within the hours listed above.
Disclaimer : Must be able to work and travel to different credit union locations as determined by management.
1st MidAmerica is an Equal Opportunity Employer.
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