3-Days Per Week IT Support

Job Description

Job Description

We are seeking freelancers/consultants for a recurring on site IT Support assignment in the Chicagoland area to join our team!

As a team member, you will assist our client with resolving a range of computer-related issues and/or provide on-site support as needed.

Responsibilities:

• Installation of workstations.
• Assisting end users with onboarding and the provisioning process.
• End-user technical support for executive level individuals, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, technical support on commonly used applications and devices, as well as some security functions such as password resets, etc.
• Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
• Basic networking, rack/stack/patch, remote hands support, etc.
• Experience working with cloud-based applications for AD (active directory), domains, group policy, etc.
• E-mail, A/V conferencing (Teams, Google Meets, etc.), VoIP device replace and configuration.
• Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.

Requirements:

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online.
• Working knowledge of Azure, Intune, and other cloud based services.
• Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
• Xerox, Canon, HP printer installation, local/network configuration and print management.
• Excellent verbal and written communication skills.
• Ability to effectively operate independently as well as in a team environment.
• Ability to lift heavy objects up to 50 lbs.

We Offer:

• Flexible work schedule! Hours/Shifts are during business hours, Monday - Friday.
• Competitive compensation and 2hrs. minimum pay on all assignments .
• Job related expense reimbursement.

Apply Today!

Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Company Description

Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.