Senior Logistics Account Manager
Our client is at the forefront of industry innovation. Their cutting-edge supply chain technology pairs with the expertise of their brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, they have established their prominence as a key player in the mid-market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, our client inspires innovation across teams to provide transformative solutions for their customers.
Senior Logistics Account Manager
Job Type: Full-time; Hybrid
Responsibilities
- Develop assigned customer accounts using strategic sales techniques to increase overall revenue and gross profit for assigned accounts.
- Implement standard procedures with the Operations Department based on account requirements, including on-boarding account, setting up load tender process, tracking process, and issue-resolution process.
- Negotiating all pricing for orders taken from assigned accounts.
- Conduct business reviews for top performing accounts, collaborating with Sales and Operations.
- Aging oversight for each account in the representative’s portfolio, working alongside Accounts Receivable to ensure timely payments are received.
- Mentor and coach less senior team members, collaborating with management for training on essential business functions.
- Keeping current on industry trends and customer activity.
Experience
- Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage (or similar) environment
- Excellent negotiation, communication, problem-solving, and networking skills
- Ability to drive results within a fast-paced, dynamic work environment
- Ability to travel on occasion (<10%)
This position offers a competitive base salary.
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