Quality Assurance Manager

Full job description

Staffmax is looking for Quality Assurance Manager with-Minimum of 4-5 years as a QA Manager in food processing/manufacturing facilities.

In-depth knowledge and understanding of quality assurance principles , food science and processing.

In-depth understanding of micro/chemical testing .

Strong hands-on experience at conducting microbiological testing on poultry products.

Comprehensive knowledge of CFIA, HACCP, SSOP .

HACCP and/or BRCGS certified preferred.

5-7 years of experience in a managerial/supervisory role.

Strong knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP

MUST be able to travel up to 10% of the time to conduct audits

If your answer is “yes”to all those questions, then we want to speak with YOU!!

Quality Assurance Manager

Term: Permanent

Location: Onsite

Reports to: Director, National Food Safety and Quality Assurance

The Quality Assurance Manager is responsible for ensuring adherence to corporate quality standards for the processing and distribution of liquid, frozen and cooked egg products from the processing plant and graded eggs from the grading plant; and, that these products meet or exceed all external requirements (customers, regulatory and other agencies) including all requirements under our internal Quality Assurance System and BRCGS.

A primary focus for the Quality Assurance Manager will be the sanitary processing and packaging of manufactured egg products to meet or exceed overall quality standards. This will require that all facilities and equipment and all required laboratory and testing procedures meet rigorous sanitation and cleanliness standards. The Quality Assurance Manager will provide an overall leadership role, to protect and enhance the quality of products, facilities, and equipment through leading by example.

Duties/Responsibilities:

· Implements established quality and food safety standards for all processed products within the assigned facilities.

· Working with plant management and taking whatever action is necessary, up to halting an operation or shutting down a facility, should violations of established quality standards or procedures occur, or if sub-standard laboratory results and/ or unacceptable products should surface.

· Ensures that established laboratory methods, analysis and interpretation of results are regularly communicated to plant management and appropriate plant personnel.

· Ensures that testing frequencies and protocols are in place and rigidly enforced for all products.

• Provide leadership, direction, and support to the Quality Assurance team to instill a “quality culture” in the plants.

· Maintains an open line of communication with both plant management and other key floor employees in order to properly emphasize the critical nature of daily product and process cleanliness and insistence on the maintenance and further development of established practices and procedures that in any way relate to product quality.

· Implements sanitation protocols and ensures proper record keeping and regular follow up.

· Monitors various products on a regular basis ensuring adherence to corporate quality standards and specifications.

· Develops and updates a plant employee training program and ensures all employees receive comprehensive training in the proper and consistent execution of personal and facility sanitation practices.

· With the guidance of the National Director, Quality Assurance, and the local plant management, implements quality management programs and integrates these programs with any other focused activity that addresses local quality concerns.

· Works closely with plant management to lead the local Quality Team in preparing plants for third party audits and follows up with any corrective actions or recommendations that are brought forward.

· Establishes and maintains a strong working relationship with inspectors from the Canadian Food Inspection Agency (CFIA) and other external auditors; cooperates fully with any directives that are issued ensuring that a positive relationship exists and that the best interests of Burnbrae Farms are maintained at all times.

· Ensures that testing frequencies and protocols are in place and are rigidly enforced for all products.

· Ensures that product specification sheets exist for all products produced at the facility and updates them as required.

· Ensures that any changes in product specification sheets and/or Quality Assurance protocols/programs/standards follow the established “sign off” procedure prior to implementation.

· Prepares certificates of analysis as required.

· Manages the review and approval process for product labels.

· Conducts weekly analysis for microbiological results and issue weekly reports to the plant management and National Director, Quality Assurance.

· Prepare samples for nutritional analysis

· Prepares for and acts as the lead contact during third party audits.

· Under the direction of the National Director, Quality Assurance and plant management participates in any product recalls communicating as required with other managers or customers.

· Handles complaints from customers. Maintains complaint handling files and review periodically to propose corrective actions when required.

· Conduct supplier audits and BRCGS internal audits at sister facilities.

· Participates in special projects which may from time to time be assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

· Knowledge and understanding of quality assurance principles, food science and processing

· In-depth understanding of microbiological testing and limited chemistry testing

· Knowledge of various pathogens and microbes associated with food production

· Hands on experience conducting microbiological testing on egg or poultry products

· Comprehensive knowledge of CFIA, HACCP, Pre-requisites and SSOP requirements

· HACCP and/or BRCGS Certified, preferred

· Ability to uphold regulatory, company and customer standards

· Strong Leadership and team building abilities: influence, mobilizes, gain personal commitment, and achieve results

· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

· Excellent computer skills; knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP

· Excellent verbal and written communication skills

· Strong decision making and problem-solving skills

· Excellent planning and organizational skills with demonstrated multi-tasking and project management skills

· Must be able to travel up to 10% of the time to conduct audits

· May be required to work excess hours and occasional weekends

· Bilingualism (English/French) would be asset

EDUCATION & EXPERIENCES:

· Bachelor’s degree in Food Science or related field

· 7 to 10 years of related work experience (quality assurance/control) in a food processing or pharmaceutical manufacturer

· 5 to 7 years of experience in a managerial/supervisory role

Job Types: Full-time, Permanent

Work Location: In person