Hr receptionist

Under general supervision, assists the human resources staff by being the first point of contact for applicants and all other visitors to the Human Resources Department. May provide administrative support for the team and assists on projects under direction, as required. Attends to and provides quality customer service to Human Resources visitors.

Qualifications

PRIMARY RESPONSIBILITIES

• Directs and routes applicants through the various stages of the pre-employment process.

o Issues and processes required forms for applicants.

o Monitors medical schedules for applicants and prepares related forms.

o Initiates background investigations of applicants and is responsible for related recordkeeping.

o Responsible for logging all visitors to HR with building security.

o Types routine correspondence, reports and various forms, (i.e., request for driving abstracts, I.D. cards, fingerprint cards, etc.).

o Screens incoming phone calls, properly directs each call, and takes messages when appropriate.

• Provides general administrative support such as answering phones, setting up appointments, distributing mail, ordering supplies, etc.
• Makes outbound calls to applicants at the direction of Recruitment managers.
• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

• None

CHALLENGES

• Ability to work in a high call (phone and in-person) volume environment.
• Ability to multi-task and have a Customer Service focused approach in every situation.
• Discretion to handle confidential information in a secure manner.
• Temperament to work with applicants, and or guests that may at times be very direct in the way they make requests or demand information.

EDUCATION/EXPERIENCE REQUIREMENTS

• Minimum of high school diploma. Bachelor’s degree, college coursework in Human Resources and/or minimum of one year experience in Human Resources preferred.

PHYSICAL REQUIREMENTS

• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to handle multiple tasks simultaneously.
• Ability to use a variety of computer applications including applicant tracking systems and Microsoft Office.
• Excellent written and oral communication skills.

WORKING CONDITIONS

• General office environment.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

• Standard office equipment.
• Personal computer and related software (Microsoft Word, Power Point, Excel, etc.).

Additional Details Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.


Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.


Applicants, if hired,must comply with CTA's residency ordinance.


CTA IS AN EQUAL OPPORTUNITY EMPLOYER


No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact [email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.


During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.


Please click link below to review the benefits offered at the CTA.

Primary Location : USA-Illinois-Chicago

Job : Human Resources

Job Posting : Nov 7, 2025, 1:50:43 PM

Position Type : Full-time Permanent (FTP)