Shipping/Receiving Clerk

Federal Signal is looking for a Shipping/Receiving Clerk who will provide general clerical support within the Shipping & Receiving departments to help deliver both internal and external customer satisfaction.

The incumbent will work on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted processes and practices. Normally follows well established procedures on routine work and requires instructions only on new assignments. Will interact with Customer Service Representatives to ensure customer satisfaction is achieved for both domestic and international shipments, when necessary.

Main Tasks/ Important Responsibilities:

• Communicates with Operations/ Production and Customer Service Representatives to anticipate larger domestic and/or international shipments requiring extra-ordinary resources.
• Ensures export documentation is electronically stored for future reference for auditing purposes for the International Traffic & Compliance Manager.
• Traces orders per sales for cancellations, changes and special shipping instructions.
• Prints pro-forma invoices and waybills for domestic (inter-consignees) and international shipments
• Files Electronic Export Information (EEI) through the Automated Export System (AES) as needed.
• Maintains various records, reports, receipts and other important documents as required.
• Assists with bin location maintenance and cycle counts to ensure inventory accuracy.
• Schedules pick up times with freight forwarder companies, truck lines, to ensure that all customer requirements regarding shipping instructions are fulfilled for domestic and international shipments prior to freight leaving the dock.
• Communicates with Customer Service Representatives via phone, email or in person status of specific shipments
• Assist with order management and problem/reject racks.
• Reviews report of shipments that show “hold status” and obtains Shipping Manager signature at end of reporting periods to ensure accurate revenue reporting.
• Partners with third party vendors to research and resolve customer inquiries and issues
• Orders supplies needed for department.
• Perform other duties as assigned

Job Experience/ Skills Required:

• High School Diploma or GED
• Experience with Microsoft Office required
• Minimum of three years in Manufacturing or Warehouse Environment required
• Previous experience preparing documentation for Export Shipments preferred
• Familiarity with JDE and ADSI a plus
• Self starter with initiative and ability to work efficiently in a fast paced environment
• Good organizational skills
• Good written and verbal communication skills
• Ability to work in a team environment

Wage Range: $40,053 - $57,219

Benefits of Employment

In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.

About Us

Federal Signal in University Park is a leading manufacturer and supplier of comprehensive systems and products used to protect people and property. Our products and integrated solutions include systems for campus and community alerting, emergency vehicles, first responder interoperable communications, industrial communications, and command and municipal networked security. Specific products include: lightbars and sirens, public warning sirens and public safety software.

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit:

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, contact Human Resources at [email protected]. All other applications must be submitted online.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.