Hortons Ace Hardware Sales Associate

Hortons Ace Hardware is looking for friendly, motivated Sales Associates to join our team. If you enjoy helping people, solving problems, and being part of a community-focused business, we’d love to meet you. At Ace, we’re more than a hardware store—we’re neighbors helping neighbors.

Our Sales Associates don’t just sell products—they help customers solve problems . In this role, you’ll assist customers throughout the store while supporting daily store operations including stocking, merchandising, and maintaining a clean and organized environment.

Key Responsibilities:

Customer Service

• Greet customers warmly and assist them throughout the store
• Help customers find solutions for home improvement and hardware projects
• Deliver personalized service with the goal of “Amazing Every Customer, Every Time”
• Maintain strong knowledge of store products and layout
• Handle customer questions and escalate concerns to management when needed
• Answer store phones and pages promptly and courteously

Store Operations

• Receive, check in, and stock merchandise
• Maintain organized shelves, displays, and back stock areas
• Assist with merchandising, seasonal resets, and promotional displays
• Help maintain a clean, safe, and organized sales floor and stockroom
• Ensure signage and pricing are accurate
• Participate in team meetings and support store initiatives

Qualifications

• High school diploma or GED preferred
• Retail, hardware, or trade experience helpful but not required
• Friendly, outgoing personality and strong communication skills
• Ability to work in a fast-paced, team-oriented environment
• Willingness to learn about hardware products and home improvement solutions
• Ability to work flexible hours, including evenings and weekends.

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry merchandise up to 50 lbs

What We Offer

• Full-time and part-time positions available
• Flexible scheduling
• Supportive, team-oriented work environment
• Opportunity to learn valuable home improvement and hardware knowledge
• Be part of a long-standing local business serving the community

Work schedule

• Weekend availability

Benefits

• Flexible schedule
• Employee discount
• Paid training