Salesforce Technical Lead

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The Senior Salesforce Technical Lead reports to the Affinity Development Manager and will assume responsibility for designing and overseeing the implementation of scalable Salesforce solutions. You will be responsible for the administration as well as leading development within the system, ensure best practices in coding and architecture, and collaborating with stakeholders to align on technical solutions.

Ideally this role will be hybrid as the team is generally all together in our Rolling Meadows office every Tuesday. You can work in office or remote the other days.

• Lead the technical design and implementation of Salesforce solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, Digital Experience.
• Develop and maintain custom code (Apex, Lightning Web Components), integrations, and automation (Flows, Process Builder).
• Maintain the Salesforce data model, ensuring it supports business processes and scalability.
• Administer the Salesforce platform, including user access, security, data integrity, and system configuration.
• Collaborate with enterprise architecture to ensure alignment with corporate standards and long-term technology strategy.
• Partner with Salesforce teams to ensure consistency, reuse of components, and adherence to best practices.
• Support the Salesforce transformation program, contributing to planning, execution, and continuous improvement.
• Manage platform health, including monitoring, performance optimization, and release management.
• Drive DevOps practices, including CI/CD pipelines, version control, and environment management.
• Ensure compliance with data governance, security, and regulatory requirements.

• A relevant technical BS Degree in Information Technology.
• 7+ years of experience in Salesforce development and implementation.
• Strong knowledge of Salesforce architecture, design patterns, and best practices.
• Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication, presentation, and interpersonal skills.
• Strong analytical, problem solving, and troubleshooting abilities.
• Good understanding of unit testing, software change management, and software release management.
• Knowledge of Dev-Ops processes (including CI/CD) and Infrastructure as Code fundamentals.
• Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement.
• Preferred:
• Data engineering experience leveraging technologies such as Snowflake, Azure Synapse, ADLS Gen 2, Logic Apps, Azure Functions, Databricks, and SQL Server preferred.
• Integration experience with Genesis and Worldpay technologies preferred.
• Skills to read and write effective, modular, dynamic, parameterized, and robust code, along with the ability to establish and follow already established code standards and ETL frameworks.
• Detail-oriented with strong organizational skills
• Ability to manage multiple priorities and deadlines
• Proactive problem-solver and decision-maker
• Collaborative team player with a growth mindset
• Excellent written and oral communications with ability to work effectively and provide feedback to senior level managers and vendors
• Self-starter with strong work ethic and ability to excel in fast paced, high demand environment
• Proven ability to independently manage tasks and priorities, accurately estimate work and meet deadlines
• Commitment to quality and excellent customer service to end users
• Demonstrated ability to prioritize and manage multiple tasks simultaneously

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.