Senior project coordinator
How you'll make an impact:
As a Senior Project Coordinator, you will be responsible for supporting our consulting teams and partnering with Services Team Leaders on optimization project management including system updates (Salesforce, Task Ray, etc.), coordination between teams, and general project management administration, in addition to overseeing the scrum process on Strata Services, and managing other ad hoc projects as assigned. To thrive in this role, you must possess a strong sense of accountability for yourself and others, reflect a servant leadership mindset, and be comfortable managing up. Additionally, you will:- Help standardize and improve scrum management on Strata Services.
- Oversee all Services communication via the Services Newsletter, All Hands Meetings, and ad hoc communications.
- Provide reporting and data analytics, as needed, to leadership and communicate insights that will drive Strata forward.
- Maintain integrity of Customer Relationship Management (CRM) systems by conducting regular audits of data to ensure accuracy.
- Complete initial project setup, including ensuring the correct resources, estimated work hours and dates are used.
- Update project records, account records, contact records, cases, licenses, opportunities, dashboards, and reports upon request.
- Partner with our Internal Project Managers on internal investment projects and assist with ad hoc administrative projects as assigned.
- 2+ years of relevant work experience
- Experience independently managing programs and driving both success and continuous incremental improvements
- Impeccable organizational skills and the ability to manage competing projects and deadlines
- Strong attention to detail on all projects, internal and external
- Servant leadership mindset with demonstrated focus on rallying a team toward a shared commitment to achieve key deliverables
- Effective communicator who knows how to navigate situations of misalignment and appropriately escalates issues when needed
- Self-starter with a demonstrated ability to work effectively with limited guidance when necessary
- Ability to bring a positive, solution‐oriented, and resilient attitude to their work with a desire to continuously improve
- We connect with positive intent.
- We are helpful.
- We own it.
- We get better every day.
- We are humble.
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