Quality Specialist

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

POSITION SUMMARY

Join our team as a Quality Specialist, where you'll champion quality systems and digital platforms (QMS, DMO, SAP) to ensure product excellence. You'll verify online tests, manage net content, and support sensory testing. This role includes developing standards, training team members, and driving continuous improvement through data analysis.

You'll collaborate closely with Production and Quality teams to solve issues, enhance processes, and ensure Vital Proteins products meet Nestlé and regulatory standards—all from our Franklin Park facility. You'll collaborate closely with Production and Quality teams to solve issues, enhance processes, and ensure Vital Proteins products meet Nestlé and regulatory standards—all from our Franklin Park facility.

Key Responsibilities

• Support production decisions related to quality and food safety; serve as the Quality Assurance liaison for the facility.
• Audit Good Maunfacturing Practices (GMPs), procedures, and paperwork on the production floor.
• Manage SAP systems, including setup of new materials for production.
• Provide coaching and training to employees on quality standards and procedures.
• Proactively reduce quality holds and failures to meet First Time Right (FTR%) targets.
• Lead or participate in continuous improvement initiatives (e.g., Go See Think Do).
• Actively support Daily Operating Reviews (DORs), and Weekly Operating Reviews (WORs).
• Develop, revise, and implement forms/SOPs to maintain quality systems.
• Manage procedural and Quality Management Systems (QMS) changes.
• Share top consumer complaints to raise awareness and drive improvements.
• Conduct investigations and implement process improvements to reduce complaints.
• Review and verify Hazardous Analysis and Critical Control Points (HACCP) plans and documentation on the shop floor.
• Perform Behavior-Based Quality observations.
• Work flexible hours and cover off-shifts as needed.
• Support product/process improvements and packaging material changes (New implementation).
• Write protocols and assist with validation activities across the business unit.
• Assist in internal audits and support external certifications (FDA, Kosher, FSSC, Organic).
• Develop and deliver Quality Training modules.
• Provide in-line quality verification and training support.
• Liaise with suppliers and manage the supplier quality defect program.
• Serve as backup for SSOP, Pre-Op, and other inspections.
• Lead root cause analysis reviews (GSTD) for quality incidents.
• Participate in the Factory Food Safety Team and lead HACCP/QMS reviews.
• Perform annual HACCP verification activities.
• Act as liaison to NGMP champion for 5S, visual standards, and Total Productive Maintainance.
• Support continuous improvement and ensure alignment with quality standards.
• Follow GMP, quality, and food safety policies; escalate any issues promptly.
• Maintain high standards of product quality, hygiene, and housekeeping.
• Ensure compliance with FSSC 22000 and drive improvements in quality KPIs.
• Support factory initiatives to improve complaints, holds, and FTR%.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION REQUIREMENTS

• B.S. Degree in Microbiology, Food Science /Technology, or related field preferred.
• Knowledge in food safety / HACCP / Food Safety Modernization Act (FSMA) / Global Food Safety Initiatives / 5S & GMP (Good Manufacturing Practices).
• Basic knowledge in quality management, project management, competent in analytical / microbiological lab environment.
• Preferably 2-3 years manufacturing and or laboratory (1-3 years) experience in food and/or dietary supplements industry
• Knowledge of continuous improvement
• Computer skills to include proficiency with Microsoft Office Suites and SAP strongly preferred.

PREFERRED SKILLS

• Strong communication skills with the ability to train, coach, and facilitate effectively
• Confidence to escalate issues appropriately; strategic mindset and self-driven attitude
• Well-developed coaching and problem-solving capabilities
• Skilled in interpreting data and making informed decisions
• Ability to stay calm and focused under pressure
• Strong prioritization and delegation skills
• Comfortable engaging with all levels across the factory
• Exceptional attention to detail and accuracy
• Proven ability to thrive in a fast-paced, high-demand environment
• Solid understanding of regulatory standards, including GMP
• Ability to work safely with known allergens, including fish and shellfish

The approximate pay range for this position is $80,000.00 to $90,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

#LI-KO1

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at

Job Requisition: 375927