Tour Guide

SGS Consulting
Illinois

Job Responsibilities:

  • Coordinates and plans all factory tours for enterprise facilities.
  • Partners with on-site tour team and security to confirm factory tours.
  • Completes vetting process for all tour requests.
  • Compiles data necessary to prepare files or create standard and special reports using defined formats.
  • Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
  • Acts as the Company representative during factory tours and events.
  • Manages tour coordination procedure and policy within Cvent platform
  • Provide tours at world headquarters for VIP guests
  • Provide event support and coordination for local headquarters events and conference rooms
  • Event liaison between Cvent builder and stakeholders

Skills:

  • Project coordination experience
  • Excellent Communication Skills: Ability to convey information clearly and effectively to diverse audiences.
  • Public Speaking: Comfort and confidence in speaking before groups of people
  • Customer Service Orientation: Ability to address inquiries and resolve issues efficiently and politely.
  • Ability to multi-task and work in a fast-paced environment
  • Adaptability: Flexibility to handle unexpected situations or changes in tour plans.
  • Organization and Time Management: Efficiently manage tour schedules and ensure timely completion of tours.

Education/Experience:

  • Degree or Equivalent experience
Posted 2025-11-14

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