Senior consultant continuous improvement
How you'll make an impact:
As a Senior Consultant, Continuous Improvement (CI), you will be responsible for working on a team with other Strata Advisory Service team members to implement, to adopt and to optimize our Continuous Improvement software and related services offerings driving best practices in Cost and Quality Improvement for our clients. In this role, you will:- Apply proven consulting and services skillsets to establish post implementation success specific to, but not limited to, cost reduction strategies.
- This includes assessing a client's "readiness" from a process and governance perspective to adequately use and adopt the software solution.
- Being comfortable in designing, implementing, and potentially, managing comprehensive cost reduction and margin management programs leveraging not only the Continuous Improvement module, but all solutions across the StrataJazz platform.
- Work with a team of advisory service professionals in implementing and optimizing Strata software solutions for multiple healthcare providers across the country. Implementation includes defining user requirements, configuring the system to meet requirements, validating functionality, and testing key features and outputs of the software.
- Help clients define their business and technical requirements for the software. Gain the experience necessary to work with clients as a trusted advisor to implement best practices in their financial management and performance improvement processes.
- Collaborate with consultants of other solutions, product management, and engineering to develop and refine the StrataJazz® Continuous Improvement tool.
- Utilize financial, business, and organization data to develop effective analyses and communicate complex findings. Lead onsite and web-based client training to promote strong system utilization, user adoption, and significant cost savings.
- Identify project risks, communicate proactively, and collaborate with both clients and internal resources to resolve risks and mitigate issues.
- Measure and communicate the outcome of software implementations at client sites. Continue to work with clients post go-live to coordinate updates, the latest functionality, and promote new feature adoption.
- Work in an Agile environment for building and implementing high quality, feature-rich software.
- Use SQL and Strata implementation tools to deliver on client expectations for software implementation and optimization projects.
- Gain exposure to sales related activities through helping secure additional service engagements to support clients with their margin programs and strategizing to secure license renewals for the product.
- A data-driven, problem-solving mindset that embraces challenge
- 5+ years of relevant experience in healthcare consulting, healthcare finance, or a comparable role
- Demonstrated interest in providing a world class level of client service
- An understanding of financial concepts and/or clinical workflows
- Ability to efficiently analyze data to provide meaningful insights
- Project management skills
- Ability to respond to client needs as they arise
- A drive to learn quickly and constantly adapt to new challenges
- Strong self-motivation and the ability to work effectively with limited guidance when necessary
- You'd really wow us if you have:
- Lean/Six Sigma certification (e.g., Green or Black Belt)
- Professional and/or academic background in SQL and relational database concepts
- We connect with positive intent.
- We are helpful.
- We own it.
- We get better every day.
- We are humble.
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