Director, Revenue Ramp Strategy & Performance (remote)
Hyatt Hotels
Chicago, IL
Description Hyatt Hotels Corporation seeks an enthusiastic Director, Revenue Ramp Strategy & Performance to join our team. The Director of Revenue Ramp Strategy & Performance is responsible for driving commercial success for both new hotels (openings and conversions) across the Americas region. This leader oversees revenue activation, ramp revenue strategy development, and data-driven plans tailored to the market.
This role requires deep revenue management expertise, strong commercial strategy leadership, and a data-led approach that supports property-level execution. The director will partner closely with regional commercial leaders, above-property teams, O&C, Sales, and hotel-level stakeholders to ensure strong market entry for new hotels where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
________________________________________ The Role The Director Revenue, Ramp Strategy & Performance plays a critical role in driving revenue optimization and pricing, promotion and channel strategy for new openings, conversions, and transitioning hotels across the assigned region. Reporting to the Regional Vice President, Commercial Ramp Strategy & Performance, this role is responsible for shaping and executing localized revenue ramp strategies that accelerate topline performance, market competitiveness, and long-term commercial health from pre-opening through stabilization. This individual will be a key point of contact for hotels, owners, and operators throughout the pre-opening and early ramp phases. This leader will partner closely with Sales and Marketing counterparts within the Regional Ramp team to adapt and deploy global ramp revenue playbooks tailored to each hotel's specific market dynamics, demand patterns, segmentation, and brand positioning, contributing to a cohesive and integrated commercial ramp strategy. In collaboration with Central Hotel Services, the Director will ensure all systems, tools, and forecasting processes are effectively implemented, and that hotels are prepared for pricing activation and strategic revenue management at launch. Success in this role requires a highly analytical and strategic revenue leader with deep expertise in hotel pricing, distribution, and forecasting. The ideal candidate will bring a strong commercial mindset, excellent cross-functional collaboration skills, and a proactive approach to risk mitigation and revenue opportunity development, ensuring that ramping hotels achieve optimal performance from day one. Key responsibilities include: Revenue Leadership & Regional Strategy Execution
• Localize and execute Hyatt's global commercial ramp strategy with a focus on revenue readiness, demand forecasting, market pricing, channel strategy, and segmentation optimization for new openings and conversions.
• Ensure revenue strategies reflect regional nuances, including local demand behavior, seasonality patterns, source market drivers, competitive sets, and cultural dynamics.
• Prioritize hotels based on commercial risk, opening timelines, brand impact, and owner expectations.
• Serve as the senior regional revenue lead for all ramp and revenue-related performance activity, ensuring revenue teams are aligned, resourced, and fully prepared prior to launch. Stakeholder & Owner Engagement
• Act as a senior revenue strategy advisor to owners, operators, GMs, and Directors of Revenue throughout the pre-opening, ramp, and stabilization periods.
• Partner with Commercial Services leadership, Sales, Digital, and O&C to create integrated commercial strategies.
• Establish and align revenue readiness milestones-including pricing recommendations, demand calendars, forecast build, inventory strategy, and channel setup-to broader ramp project plans.
• Influence owner expectations regarding pricing strategy, market positioning, performance outlook, and revenue accountability. Performance Optimization, Insights & Continuous Improvement
• Lead data-driven diagnostics to identify performance gaps in RGI, RevPAR, segmentation mix, pricing strategy, channel contribution, competitive performance, and distribution health.
• Partner with Ramp Insights & Reporting teams to analyze revenue KPIs including forecast accuracy, pickup pacing, displacement analysis, group vs. transient mix, channel profitability, and pricing competitiveness.
• Develop and deliver tailored "revenue glide paths to success" with tactical and strategic actions for under-performing assets.
• Track and measure impact of revenue interventions, adjusting the strategy as needed to drive sustained improvement.
• Share learnings across global and regional commercial teams to elevate future openings and revenue practices. Travel
• Up to 20-25%, depending on hotel openings, market needs, and owner meetings. Qualifications
Experience Required:
•Minimum 10 years of progressive revenue management experience in the hospitality industry, including 3-5 years of experience supporting hotel openings, conversions, or brand launches.
•Demonstrated experience with multi-property or regional above property revenue leadership in a global or multi-brand environment.
•In-depth knowledge of revenue optimization, pricing strategy, forecasting methodologies, inventory management, and distribution channel management.
•Proven track record of improving hotel performance through pricing strategy, forecasting, distribution optimization, and segmentation strategy.
•Strong understanding of regional market dynamics, source market behavior, and culturally nuanced commercial environments.
•Proficiency with revenue management systems, forecasting tools, distribution platforms, and relevant analytical dashboards.
•Strong stakeholder management skills, with demonstrated ability to influence senior leaders and owners.
•Data-informed decision-maker with strong commercial acumen, strategic thinking, and execution capability.
•Exceptional communication, analytical, and presentation skills.
•Bachelor's degree in Revenue Management, Business, Hospitality, Economics, Data Analytics, or related field.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________ We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $161,300 - $185,000. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work.Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
This role requires deep revenue management expertise, strong commercial strategy leadership, and a data-led approach that supports property-level execution. The director will partner closely with regional commercial leaders, above-property teams, O&C, Sales, and hotel-level stakeholders to ensure strong market entry for new hotels where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
________________________________________ The Role The Director Revenue, Ramp Strategy & Performance plays a critical role in driving revenue optimization and pricing, promotion and channel strategy for new openings, conversions, and transitioning hotels across the assigned region. Reporting to the Regional Vice President, Commercial Ramp Strategy & Performance, this role is responsible for shaping and executing localized revenue ramp strategies that accelerate topline performance, market competitiveness, and long-term commercial health from pre-opening through stabilization. This individual will be a key point of contact for hotels, owners, and operators throughout the pre-opening and early ramp phases. This leader will partner closely with Sales and Marketing counterparts within the Regional Ramp team to adapt and deploy global ramp revenue playbooks tailored to each hotel's specific market dynamics, demand patterns, segmentation, and brand positioning, contributing to a cohesive and integrated commercial ramp strategy. In collaboration with Central Hotel Services, the Director will ensure all systems, tools, and forecasting processes are effectively implemented, and that hotels are prepared for pricing activation and strategic revenue management at launch. Success in this role requires a highly analytical and strategic revenue leader with deep expertise in hotel pricing, distribution, and forecasting. The ideal candidate will bring a strong commercial mindset, excellent cross-functional collaboration skills, and a proactive approach to risk mitigation and revenue opportunity development, ensuring that ramping hotels achieve optimal performance from day one. Key responsibilities include: Revenue Leadership & Regional Strategy Execution
• Localize and execute Hyatt's global commercial ramp strategy with a focus on revenue readiness, demand forecasting, market pricing, channel strategy, and segmentation optimization for new openings and conversions.
• Ensure revenue strategies reflect regional nuances, including local demand behavior, seasonality patterns, source market drivers, competitive sets, and cultural dynamics.
• Prioritize hotels based on commercial risk, opening timelines, brand impact, and owner expectations.
• Serve as the senior regional revenue lead for all ramp and revenue-related performance activity, ensuring revenue teams are aligned, resourced, and fully prepared prior to launch. Stakeholder & Owner Engagement
• Act as a senior revenue strategy advisor to owners, operators, GMs, and Directors of Revenue throughout the pre-opening, ramp, and stabilization periods.
• Partner with Commercial Services leadership, Sales, Digital, and O&C to create integrated commercial strategies.
• Establish and align revenue readiness milestones-including pricing recommendations, demand calendars, forecast build, inventory strategy, and channel setup-to broader ramp project plans.
• Influence owner expectations regarding pricing strategy, market positioning, performance outlook, and revenue accountability. Performance Optimization, Insights & Continuous Improvement
• Lead data-driven diagnostics to identify performance gaps in RGI, RevPAR, segmentation mix, pricing strategy, channel contribution, competitive performance, and distribution health.
• Partner with Ramp Insights & Reporting teams to analyze revenue KPIs including forecast accuracy, pickup pacing, displacement analysis, group vs. transient mix, channel profitability, and pricing competitiveness.
• Develop and deliver tailored "revenue glide paths to success" with tactical and strategic actions for under-performing assets.
• Track and measure impact of revenue interventions, adjusting the strategy as needed to drive sustained improvement.
• Share learnings across global and regional commercial teams to elevate future openings and revenue practices. Travel
• Up to 20-25%, depending on hotel openings, market needs, and owner meetings. Qualifications
Experience Required:
•Minimum 10 years of progressive revenue management experience in the hospitality industry, including 3-5 years of experience supporting hotel openings, conversions, or brand launches.
•Demonstrated experience with multi-property or regional above property revenue leadership in a global or multi-brand environment.
•In-depth knowledge of revenue optimization, pricing strategy, forecasting methodologies, inventory management, and distribution channel management.
•Proven track record of improving hotel performance through pricing strategy, forecasting, distribution optimization, and segmentation strategy.
•Strong understanding of regional market dynamics, source market behavior, and culturally nuanced commercial environments.
•Proficiency with revenue management systems, forecasting tools, distribution platforms, and relevant analytical dashboards.
•Strong stakeholder management skills, with demonstrated ability to influence senior leaders and owners.
•Data-informed decision-maker with strong commercial acumen, strategic thinking, and execution capability.
•Exceptional communication, analytical, and presentation skills.
•Bachelor's degree in Revenue Management, Business, Hospitality, Economics, Data Analytics, or related field.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________ We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $161,300 - $185,000. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work.Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Posted 2026-02-03
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