Office Operational Assistant (Chinese/Mandarin Speakers)

Driven by Intelligence. Powered for the Future.

Autel is a global tech innovator in automotive diagnostics and E-mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.

Job Description:

Autel Netherlands is looking for a proactive Office Operational Assistant to support daily office operations, HR-related administration, and general office coordination. This role ensures smooth employee experiences, efficient office functioning, and effective execution of administrative processes in an international, fast-paced environment.

Key Responsibilities

HR & Employee Support

• Assist the full employee lifecycle, including onboarding, offboarding, and maintaining accurate employee data in HR systems.
• Coordinate onboarding/offboarding schedules, including welcome packs, orientation, leave administration.
• Assist with employee engagement activities, trainings (such as emergency response), and internal events.
• Support HR manager on absence management, performance cycles, and employee relations.
• Ensure Company policies and procedures are followed; provide guidance on HR/admin inquiries.
• Draft HR communications, update policies, handbooks, and process guides.
• Contribute to HR projects and process improvements.

Administrative & Office Operations Support

• Oversee daily office operations, including supplies, equipment, facility maintenance, building services, and vendor coordination.
• Handle mail, courier services, office correspondence, reception backup, and act as the primary point of contact for office-related inquiries.
• Support management with scheduling, travel arrangements (domestic/international), document preparation, and travel administration/reporting.
• Assist administrative processes such as invoice verification, expense claims, basic budgeting, procurement support, contracts, and purchase orders.
• Support office logistics including package tracking, customs declarations, purchase requests, and general phone/email handling.
• Coordinate company events, meetings, external visits, team-building activities, and employee benefit arrangements.
• Ensure office cleanliness, organization, and a well-functioning work environment in collaboration with cleaning and facility service providers.
• Monitor stationery and office inventory to ensure timely replenishment.
• Ensure compliance with office operations procedures and escalate issues when needed.

Requirements

• Bachelor’s degree in HR, Business Administration, or related fields.
• 1–2 years of HR or admin experience.
• Strong MS Office skills (SAP/FOL is a plus).
• Excellent communication in Dutch and English; Chinese is a plus.
• Strong organizational skills, attention to detail, and a proactive mindset.
• Ability to handle confidential information with integrity and work in an international team.

📍 Location: The Hague, Netherlands

📆 Start Date: As soon as possible

🕘 Working Hours: Full-time

Apply now and join Autel Energy to create a greener, smarter future together!

📩 Contact: Apply directly on LinkedIn or send your resume to [email protected]

📌 Please mention the position you are applying for in the email subject.