Sr Customer Service Rep

Lincare Inc.
Westville, IL
Sr Customer Service Rep Location Westville, IL : This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.

Job Responsibilities:

  • Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
  • Actively participates in the training of all Customer Service personnel including new hires
  • Monitors the flow of orders to and from the Customer Service Department
  • Deletes, correct, or re-enters patient orders as deemed necessary
  • Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Requirements:
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with co-workers and patients alike
  • Help with the training of employees
  • Calculate figures and amounts in reference to frequency and doses dispensed
  • Apply common sense understanding to carry out oral and written instructions
  • Fairly reprimand and verbally discipline employees in accordance to approved procedures

Education and Experience:

  • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
  • Computer entry experience necessary
Posted 2025-10-10

Recommended Jobs

(Korean bilingual) Office Administrator

Harmonious Hiring LLC
Joliet, IL

About the Role We are seeking a Bilingual Office Administrator (English/Korean) to manage office operations, vendor relationships, and administrative support functions. This role will oversee f…

View Details
Posted 2025-09-23

Google Vertex Ai Architect 100% REMOTE

Talent Movers
Illinois

We are Hiring for Google Vertex Ai Architect 100% REMOTE Position Details Requirement Role Google Vertex Ai Architect Location Remote Type o…

View Details
Posted 2025-09-30

Direct Support Professional

Millennium Gardens
Chicago Heights, IL

Job Description Job Description A Direct Support professional is someone who works directly with people who have intellectual or development disabilities. DSP's aim to assist individuals in reali…

View Details
Posted 2025-08-23

Customer Success Manager II (Higher Education)

Box
Chicago, IL

This role is vital for driving the growth and retention of our customer base, which directly impacts our company's success and stability. Your ability to deeply understand each customer's business thr…

View Details
Posted 2025-09-22

Transportation Bridge Engineer III

Baxter & Woodman, Inc.
Chicago, IL

Your future position: Transportation Bridge Engineer III Choose your location: Chicago, Crystal Lake, Naperville, or Mokena, IL Why you should join our team! Why Baxter & Woodman? At Baxter & Woodm…

View Details
Posted 2025-08-06

Delivery Driver - 2922 N Main St

Domino's Franchise
Rockford, IL

Job Description ABOUT THE JOB     Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has…

View Details
Posted 2025-09-26

HR Generalist

Ardagh Group S.A.
Elk Grove Village, IL

Role Description: The HR Generalist will serve as the main HR representative for Ardagh’s Technical Center in Elk Grove Village. This role will work closely with the corporate HR team while also p…

View Details
Posted 2025-09-16

Group Director, Engineering and Facilities Management

Parts Town
Addison, IL

Position at Parts Town Group Director, Engineering and Facilities Management   As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do thin…

View Details
Posted 2025-09-16

Payroll Associate (Temporary) - Hybrid

Gallagher
Rolling Meadows, IL

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities,…

View Details
Posted 2025-09-30

Operations Specialist

American Water
Woodridge, IL

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with oppo…

View Details
Posted 2025-09-30