Shop General Manager

Job Description

Job Description

Position Title:

Shop General Manager – Event Production

Who We Are:

We are a small but dynamic event production company with 30 years of experience producing corporate meetings, tradeshows, and entertainment events for high-profile clients, including the NCAA, NHL, and major music festivals. Known for our fast-paced, around-the-clock work environment, we thrive on tight deadlines and high standards. Our culture embodies a "work hard/play harder" ethos—we take pride in delivering exceptional results while fostering a team spirit that celebrates success. If you're ready to roll up your sleeves, lead by example, and take ownership of a key operational role, we want to hear from you.

Summary of Position:

The Shop General Manager will oversee the operational and logistical functions of our warehouse. This role requires a mix of leadership and hands-on engagement, ensuring that our rental inventory, client-owned assets, logistics planning, and event-specific scheduling are managed efficiently. You will lead a small team, take part in daily tasks, and leverage your expertise in inventory and rental management fundamentals to drive operational excellence. This position offers an exciting opportunity to play a pivotal role in delivering unforgettable event experiences.

Key Responsibilities:

• Operational Management:
  • Oversee day-to-day operations of the warehouse, ensuring efficiency and adherence to safety protocols.
  • Develop and implement processes to improve productivity and maintain high operational standards.
• Inventory and Asset Management:
  • Manage the rental inventory and client-owned assets, ensuring accurate tracking, maintenance, and timely availability.
  • Conduct regular audits to ensure proper inventory levels and minimize losses or damages.
• Team Leadership:
  • Recruit, train, and manage a small team of warehouse staff.
  • Foster a collaborative and motivated work environment while ensuring accountability.
  • Provide ongoing coaching and performance feedback to team members.

• Logistics and Scheduling:
  • Plan and coordinate logistics for events, including equipment preparation, packing, and transportation.
  • Create and manage event-specific schedules, ensuring timely delivery and setup.
• Hands-On Contribution:
  • Actively participate in daily tasks, such as loading/unloading trucks, setting up equipment, and troubleshooting logistical challenges.
  • Lead by example, demonstrating a "roll-up-your-sleeves" attitude.

• Qualifications:
• Proven experience in warehouse operations, inventory management, or a related field; experience in event production is a strong plus.
• Strong leadership skills with the ability to manage, motivate, and develop a small team.
• Exceptional organizational and problem-solving abilities.
• Familiarity with inventory management systems and logistics planning software.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Physical ability to perform hands-on tasks, including lifting and moving equipment as needed.

What We Offer:

• Competitive salary, commensurate with experience.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for professional growth and development within a growing company.

Work Environment & Schedule:

This is an on-site leadership position that requires flexibility to accommodate event schedules, including occasional evenings and weekends. A combination of desk work, on-the-floor management, and event site support is typical.