Business Intelligence Intern - Information Systems Department

Job Description

Job Description

Metropolitan Family Services empowers families to learn, to learn, to earn, to heal, to thrive Part mentor, part motivator, part advocate, since 1857. Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 117,000 individuals and families in Chicago. Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are currently searching for an Unpaid Part-Time Information Systems Department Intern to join our Headquarters Team!

Job qualifications

• Currently enrolled in a Master's Degree program in public policy, information technology or related field required .
• Candidate must have bachelor's degree or master's degree in information, technology or related field preferred.
• Candidate must be organized, have capabilities for setting priorities and lead projects and initiatives.
• Candidate must have a desire to learn and adapt in a corporate environment.
• Candidate must have strong self-starter skills and willing to collaborate within a team environment.
• Candidate must be willing to work hybrid, part-time remotely and part-time in the office.
• Candidate must have strong analytical and communication skills, preferred.
• Candidate must have the ability to work effectively with diverse individuals and groups.
• Preference for candidates with SQL and Tableau knowledge

Responsibilities: Can include some or all of the following;

Data Analysis and Reporting: Develop and deliver reports, dashboards, and data analytics to support business operations and strategic planning.

• Data Analysis and Reporting: Develop and deliver reports, dashboards, and data analytics to support business operations and strategic planning.
• Data Mining and Visualization: Utilize data visualization tools to extract insights from complex data sets, presenting findings in a clear and actionable manner.
• Process Improvement: Identify areas for process automation and optimization, implementing solutions to enhance data delivery and operational efficiency.
• Collaboration: Work with IT, business development, and other departments to align data insights with organizational goals.
• Assist the IS areas by working through project plans, executing project tasks, and holding support meetings with stakeholders to fulfill incoming project requests
• Support any incoming helpdesk requests and tickets submitted by users, agency wide. Additionally, may be asked to support in staff trainings on Information Systems Application topics.
• Support the use of project management tools to track project tasks, activities, and other outcomes towards project completion.

PHYSICAL DEMANDS:

• While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The Intern may occasionally lift and/or move up to 25 pounds.