Nutrition Program Coordinator
- Assist Nutrition Program Manager with delivery route sheets, participant updates (Master File, Senior Center, and CMIS), as well as meal ordering for all nutrition programs.
- Recruit, train, schedule, and support volunteers and staff for on-site activities and home-bound meal delivery.
- Maintain volunteer files to ensure compliance with program requirements.
- Build relationships and engage with staff, participants, family members and caregivers, volunteers, vendors, and community members in an effective, positive, supportive, and professional manner.
- Conduct outreach to attract new volunteers and strengthen relationships with current volunteers through ongoing communication, support, and recognition.
- Serve as a liaison to the Care Coordination (CC) team to notify of any incidents involving participants at time of meal delivery or disclosed during well-being calls. Also serve as the point of contact for CC Team reminders for reassessments due and ensuring receipt per funding guidelines.
- Provide onboarding support for new participants in the Home Delivered Meal program including welcome packets.
- Cross-train and provide staff coverage for all members of the Nutrition team as needed, including Nutrition Program Manager and meal delivery assistance.
- Maintain records and reports in AgingIS database for nutrition programs and My Senior Center for participants, vendors, and volunteers. Input data and verify all month end reports.
- Assist Nutrition staff and volunteers in successful daily operations of the nutrition site, including set up and breakdown of the service area and preparation for programs.
- Attend meetings and various training seminars and conferences as required.
- Perform other duties as assigned.
- High School diploma or equivalent required; some college coursework in social services, human services or related field preferred
- One to two years’ experience in program support, volunteer coordination, food service, or other community programs.
- ServSafe Food Handler certification required, Manager Certification preferred.
- State of IL Driver’s license and proof o liability insurance.
- Kitchen operations and meal service
- Office terminology and procedures
- Data/word processing applications- Excel, Word, Outlook, internet, etc
- Various administrative tasks including scheduling, organizing, planning, answering calls, creating and editing documents, event planning, following up/sending reminders, handling inquiries, etc
- Verbal and written communication with legible writing.
- Basic math.
- Plan, organize, and manage workload effectively with accuracy and attention to detail.
- Task and time management.
- Effective communication with all team members.
- Contributing to a positive work environment focused on teamwork
- Work independently with minimal supervision
- Remain professional in challenging situations
- Maintain confidentiality
- Solve problems
- Keep work areas in clean, orderly condition
- Learn and adhere to program requirements
- Interact respectfully with people from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and people of all ages and lifestyles.
- Sit, stand, keyboard, read, write, hear, and speak for extended periods of time
- Climb multiple flights of stairs/ramps easily
- Lift up to 30 pounds
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