Service Manager
- Prepare and administer an annual operating budget for the service department.
- Monitor and control the performance of the department using appropriate reporting and tracking systems.
- Monitor technicians’ daily productivity reports and corresponding payroll records.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
- Prepare pricing guides and maintenance menus for frequent labor operations.
- Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
- Maintain reporting systems required by general management and corporate personnel.
Qualifications & Experience:
- 7 years of related industry experience preferred
- 2 years of related industry experience required
- 1 -2 years of prior management experience required
- Bachelor's degree in business management preferred
- High school diploma or GED required
- Must have a valid driver's license
- Compensation: $90,000-$100,000 annually plus operational performance bonus. Base salary will be determined based on experience, competencies, certifications and education.
- Benefits:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Holidays
- Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance
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