Assistant Restaurant Manager

Assistant Manager & Lead Barista at Carver 47

Reports To

Chef and Owner

Job Summary

Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Management Activities & Responsibilities

• Compile and balance cash receipts at the end of the day or shift

• Perform financial activities such as cash handling and deposit preparation

• Supervise and participate in kitchen and dining area cleaning tasks

• Estimate ingredients and supplies required to prepare a recipe

• Investigate and resolve complaints regarding food quality or service

• Control inventories of food, equipment, and utensils, and report shortages

• Purchase supplies and equipment needed to ensure quality and timely delivery of services

• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups

• Schedule labor as required while ensuring that all positions are staffed and labor cost objectives are met

• Perform food preparation or service tasks, such as coffee preparation, clearing tables, serving food and drinks, and assisting with cash register when necessary

Lead Barista Activities & Responsibilities

• Train with Intelligentsia, restaurant Manager, and team for your position. Receive and seek follow-up training

• Demonstrate proficient knowledge of coffee, coffee-making, and machine handling, including deep cleaning espresso machine

• Maintain a well-managed, organized, and sanitary station

• Develop recipes and necessary instructions for beverage preparation and staff training

• Carefully follow the daily station prep list and have the Restaurant Manager review upon completion

• Monitor house coffee and supervise coffee brewing after 3 hrs

• Ensure that all staff orders are paid for

• Ensure that all beverages are properly prepared and served

• Investigate and assist in any customer questions or complaints regarding beverage service or preparation

• Inspect and properly maintain drinkware and beverage preparation equipment according to Carver 47 guidelines

Tools & Technology

• Cash registers

• Accounting software

• Calendar and scheduling software

• Point-of-sale software

• Espresso machine

• Drinkware