CRM Architect

We are seeking an experienced CRM Architect to join our team in our Lisle office . This role will lead SAP Sales Cloud / Service Cloud implementations for our clients, serving as the solution architect across enterprise CRM programs. The ideal candidate will have strong experience designing and implementing enterprise-grade CRM platforms such as SAP, Salesforce, Microsoft Dynamics , or similar, with SAP experience strongly preferred .

This is a full-time opportunity for a motivated professional who wants to grow into a broader leadership role while working on high-impact client engagements.
Travel: Occasional travel to client locations based on project needs

Key Responsibilities

• Lead the architecture, design, and implementation of enterprise CRM solutions for client engagements.
• Serve as the Architect for SAP Sales Cloud / Service Cloud implementation projects.
• Work closely with business stakeholders, functional teams, and technical teams to define CRM strategy and solution design.
• Translate business requirements into scalable, secure, and efficient CRM architecture.
• Provide guidance on best practices, system design, integration approach, and overall CRM roadmap.
• Support solution planning, estimation, architecture reviews, and implementation governance.
• Collaborate with client teams during workshops, design sessions, testing, and deployment activities.
• Ensure the CRM solution aligns with business goals, user needs, and enterprise standards.
• Mentor team members and contribute to building internal CRM and SAP cloud capabilities.

Required Qualifications

• Minimum 5 years of experience implementing enterprise-grade CRM platforms such as SAP, Salesforce, Microsoft Dynamics , or similar.
• Proven experience in CRM solution architecture and large-scale implementation delivery.
• Strong understanding of CRM processes, especially in sales and service functions.
• Experience working directly with clients and cross-functional teams in a consulting or implementation environment.
• Ability to lead solution discussions, architecture decisions, and implementation direction.
• Strong communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Hands-on experience with SAP Sales Cloud and/or SAP Service Cloud .
• Prior experience leading SAP CRM cloud implementations as an architect or senior solution lead.
• Experience with system integrations, enterprise architecture, and CRM transformation initiatives.
• Background in consulting or client-facing delivery roles is a plus.

Work Location and Travel

• This role is primarily based out of our Lisle office .
• Some travel to client locations will be required depending on project and client needs.
• Growth Opportunity : This position offers an excellent opportunity for someone looking to grow into a leadership role while working on strategic CRM transformation programs for clients.

Ready to become the trusted face of ASAR Digital in the CRM space? Apply now!

#Hiring #CRMArchitect #SolutionArchitect #SAP #SalesCloud #ServiceCloud #TechLeadership #SAPCareer #SAP #S4HANA #SAPECOSYSTEM #CloudERP #LisleJobs #ChicagoJobs #IllinoisJobs