SUPPORT SERVICE COORDINATOR I

Agency : Department of Veterans' Affairs

Posting ID: REQ 35959

Poisting Date: 03/20/2024 Closing Date: 04/03/2024 Salary: $3,789 - $5,187/Monthly; CBA language applies; Anticipated starting salary $3,789/Monthly Job Type: Salaried County: Kankakee Number of Vacancies: 1 Plan/BU: RC009

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview

The Illinois Department of Veterans Affairs is seeking to hire a Support Service Coordinator for the Manteno Veterans' Home. This position will serve under the direction of the Public Service Administrator, this position will serve as the shift coordinator for the Veterans Home dietary unit, scheduling work and overseeing the performance of duties, maintaining operating records, and preparing routine or special reports as requested or required by the Public Service Administrator. This unique opportunity offers an exceptional benefit package to include health insurance, including eye care and dental, Deferred Compensation, life insurance, and retirement. If you desire to become a valued member of a hard-working and respected team and up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position.

Job Responsibilities

• 35% Serves as designated lead worker and shift coordinator for assigned shifts with rotating days off.
• 25% Consults with superior concerning new advancements, techniques, and methods of the service area.
• 15% Coordinates the activities of staff assigned to the dietary unit.
• 10% Monitors stock of supplies and equipment for area.
• 5% Coordinates and inspects work performance of outside contractors within the service area to ensure and verify presence of contactor and quality of performance required by contract specifications.
• 5% Prepares routine or special reports to submit to supervisor.
• 5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of High School.
• Requires two (2) years of experience, such as could be gained at the Support Service Provider level in dietary.

Preferred Qualifications (In Order of Significance)

• One (1) year of experience instructing others in dietary procedures.
• One (1) year of experience communicating clearly in English, both verbally, and in written form.
• One (1) year of experience operating and providing maintenance of all machinery and equipment found in the support service area.
• Thorough knowledge of procedures to carry out responsibilities assigned to area.
• Working knowledge of applicable methods applied to dietary management.
• Working knowledge of such areas as accounting, business management and human relations
• Working knowledge of computer use and of word processing.

Conditions of Employment

• Requires ability to meet all agency vaccine/health related policies and guidance.
• Requires ability to pass a background check.
• Requires ability to pass a drug screen and pre-employment physical.
• Requires ability acquire and maintain Cardiopulmonary Resuscitation (CPR) certificate.
• Requires the ability to utilize office equipment, including personal computers.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• Overtime is a condition or employment, and you may be required to work overtime including scheduled, unscheduled, or last-minute overtime.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the .

Work Hours: 5:30 a.m. - 1:30 p.m. Rotating Weekends Work Location: 1 Veterans Dr, Manteno, Illinois, 60950

Manteno Veterans' Home Agency Contact:

Shannon Leake

[email protected]

Posting Group: Building, Fleet & Institutional Support

This position does not contain “Specialized Skills” (as that term is used in CBAs).

About the Agency:

The Illinois Department of Veterans' Affair is a state agency designed to empower veterans and their families to thrive. We do this by assisting them in navigating the system of federal, state, and local resources and benefits; providing long term health care for eligible veterans in our Veteran's Homes and partnering with other agencies and non-profits to help veterans address education, mental health, housing, employment, and other challenges. A career with the Illinois Department of Veterans' Affairs provides a rewarding and challenging opportunity for individuals. Working together, we create partnerships and experiences that engage and inspire our fellow co-workers and the veterans and their family members that we serve every day.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]