Emergency Shelter Associate Director
- Collaborate with CRH and CEO to develop and implement annual departmental goals.
- Assist in creating shelter programs as a model for client outcomes.
- Oversee day-to-day shelter operations, delegating tasks to ensure quality services.
- Build collaborative relationships in the county to meet shelter client needs.
- Educate clients on legal protections and provide appropriate internal or external referrals.
- Assist in hiring staff and placing interns and volunteers in appropriate roles.
- Supervise shelter staff, volunteers, and interns, developing their skills for effective performance.
- Maintain schedules and approve time-off requests to ensure 24/7 shelter coverage.
- Monitor and verify shelter time sheets for accuracy and compliance.
- Conduct client assessments and intake evaluations to create tailored service plans.
- Review client records to ensure quality care and adherence to best practices.
- Coordinate and document petty cash, gift cards, bus passes, and client food needs.
- Advocate for clients with legal, medical, housing, and other necessary services.
- Interact with clients in community areas, modeling social and daily living skills.
- Fulfill on-call supervisor responsibilities as scheduled to support shelter operations.
- Commit to supporting survivors and fostering a violence-free society.
- Engage clients authentically while maintaining clear boundaries.
- Demonstrate cultural competence and sensitivity to diverse backgrounds
- Align practices with professional ethics, such as the NASW Code of Ethics.
- Work effectively as part of the team; collaborating effectively across the organization.
- Actively participate in staff meetings, training sessions, and team activities.
- Perform other organizational and program-related duties as assigned.
- Complete IM+CANS certification, 40-hour Domestic Violence, and other required training.
- Master's degree in social work, counseling, or a related field.
- Bilingual Spanish fluency is preferred.
- 3-5 years experience in management, program development, and staff supervision.
- Familiarity with domestic violence dynamics and survivor challenges.
- Experience in crisis intervention, case management, or advocacy.
- Strong interpersonal, verbal, and written communication skills for effective networking.
- Strong trauma-informed skills, communication, and conflict-resolution abilities.
- Ability to educate staff and the public while preparing program status reports.
- Expertise in planning, developing, and managing both new and existing programs.
- Strong analytical and strategic thinking skills to monitor budgets and evaluate outcomes.
- Excellent organizational skills to manage multiple sites, staffing patterns, and caseloads.
- Initiative to actively market non-residential victim service programs effectively.
- Proficiency in managing and completing various tasks efficiently and accurately.
- Capacity to work both independently and collaboratively within a team environment.
- Familiarity with electronic medical records is a plus.
- Proficiency in Microsoft Office Suite.
- Reliable vehicle, valid driver’s license, and active auto insurance are required.
- Schedule: Monday-Friday
- Flexibility is required for 24/7 on-call coverage, including evenings, weekends, and holidays, to support clients and staff.
- Professional office settings and secure shelters.
- 60% direct service commitment.
- Active participation in 70% of staff meetings.
- Commitment to 2–4-hour shifts for holiday shelter coverage, as needed.
- Travel may be required for supply pickups, outreach, and training.
- Occasional lifting to 20 pounds, navigating stairs, or moving across facilities. Reasonable accommodation will be provided as needed.
- Hourly Rate: $60,000 - $67,000 annually, paid bi-weekly (26 pay periods).
- Compensation Factors: Based on grant funding, skills, experience, and expertise.
- Full-Time Benefits: Comprehensive health, dental, and vision insurance; flexible spending account (FSA); 401(k); paid time off; Employee Assistance Program; and a company-paid lunch break.
- Other Roles: While benefits are not included, part-time, intern, and contractor positions offer valuable experience and flexibility.
- Be a part of a mission-driven team transforming lives daily.
- Contribute to fostering independence and stability for survivors.
- Gain professional experience in a compassionate, collaborative environment.
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