Front Office Assistant Infectious Disease

OSF HealthCare
Rockford, IL
Front Office Assistant Infectious Disease Location Rockford, IL : Overview: Starting pay for this position is $17.14/hour POSITION SUMMARY: The Front Office Assistant provides exceptional customer services throughout their interaction with patients, families and their support systems. They are the face of the office and their interaction with the patient/family is important in creating a patient-first environment. This creates an excellent first impression of OSF's services to patients, families and other external customers over the phone or in person. Performs a variety of reception/clerical duties in a medical practice front office and adheres to department guidelines for scheduling and registration. Works collaboratively with patients, providers, office staff and insurance companies to ensure that patient needs are met. Communicates with insurance companies to determine patient benefits, completes prior-authorizations, and is responsible for incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients. Qualifications: REQUIRED QUALIFICATIONS :
  • Education - High school or GED equivalent
  • Customer service experience
  • Typing, filing, telephone skills
  • Basic Microsoft application basic proficiency
  • Excellent Customer Service skills
PREFERRED QUALIFICATIONS:
  • Basic knowledge of medical terminology, ICD-10 and CPT codes
Other skills/knowledge - • Electronic Medical Record experience OSF HealthCare is an Equal Opportunity Employer
Posted 2025-09-24

Recommended Jobs

Order Entry Representative

G&W Electric
Bolingbrook, IL

Order Entry Representative As an Order Entry Representative you will perform the following day to day functions: ~Order Entry ~Change order processing ~Making updates to orders ~Provide order m…

View Details
Posted 2025-08-22

Walsh Academy -Volunteer

Maryville Academy
Niles, IL

A Volunteer at Walsh Academy, typically outlines a role where an individual contributes their time to support a school by assisting teachers in classrooms, supervising students during breaks, helping …

View Details
Posted 2025-08-06

Lead Teacher

Children's Courtyard
Aurora, IL

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what …

View Details
Posted 2025-07-28

Operations Coordinator Administration Operations Support Administrative Full time Rotating Hybrid

Northwestern Memorial Hospital
Chicago, IL

The salary range for this position is $26.36 - $36.91 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…

View Details
Posted 2025-08-27

Financial Markets & Real Estate - Strategy & Digital Transformation Senior Consultant Save for Later Remove job

PwC
Chicago, IL

At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solution…

View Details
Posted 2025-08-27

Senior Payroll Processor

LaSalle Network
Chicago, IL

Job Title: Senior Payroll Processor Location: Downtown Chicago, IL  Industry: Building Products / Manufacturing Department: Finance Reports To: Payroll Manager  Join a leading compan…

View Details
Posted 2025-09-09

EEG Tech

St. Mary's Hospital - Kankakee
Kankakee, IL

Overview Founded in 1897, St. Mary’s Hospital in Kankakee, IL, is an 182-bed facility that has been a cornerstone of specialty and emergency care, available 24/7. We specialize in advanced surgic…

View Details
Posted 2025-09-24

Automotive Mechanic

Auffenberg Dealer Group
O Fallon, IL

HB3940 - The average technician will see a 30% increase in labor hours on warranty repairs! Signed 7/30/2021 We are looking for Service Technicians to join our team! Join us at Auffenberg Dealer Grou…

View Details
Posted 2025-08-28

Cake Decorator Pastry Cook

Molly's Cupcakes
Chicago, IL

Molly's Cupcakes in Chicago, IL is looking for one cake decorator pastry cook to join our 25 person strong team. Our ideal candidate is attentive, punctual, and engaged. Qualifications ~2-years in…

View Details
Posted 2025-09-23