Order Entry Representative

Order Entry Representative

As an Order Entry Representative you will perform the following day to day functions:

• Order Entry
• Change order processing
• Making updates to orders
• Provide order management support to the Application Engineers and Project Managers
• Provides timely and effective communication to internal stakeholders.
• Complete all departmental filing

Key Responsibilities of the role include:

LEARNING AND ADAPTING

• Maintain appropriate levels of optimism and enthusiasm
• Handle change effectively.
• Work constructively and persists, even under pressure.
• Adapt behaviors in response to feedback.
• Handle and even encourages feedback.
• Exhibit Proactive nature in day to day activities.

COMPANY PROTOCOL ENDORSEMENT

• Ensure compliance to G&W corporate policies, procedures, and standards, including housekeeping, safety, and appearance. Identify and implement continuous improvement to these protocols to enhance Company-wide efficiency and effectiveness.
• Identify and implement continuous improvement to our protocols to enhance Company-wide efficiency and effectiveness.
• Focus to building healthy, communicative relationships with co-workers, clients, and others.

We are looking for someone who:

• Has a 2 year associate degree or equivalent preferred
• A minimum of 3 years customer service or related experience performing order entry along with some shipping/receiving/inventory experience.
• Must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Has PC and general office skills and a minimum 2 years experience in manufacturing environment and international customer service role, bilingual (Spanish preferred) a plus, Microsoft Word, Excel, Access and Outlook, strong interpersonal skills.
• Must have the ability to multi-task, excellent phone skills and organizational skills.
• Has the ability to respond effectively to inquiries or comments from Sales, Service or the customer base. Ability to use clear, concise written communication

What we offer you:

Typical pay is $46,945 – 57,503 annually.

Please note the pay information shown above is a general guideline. Pay is based upon candidate skills, experience, and qualifications.

G&W Electric offers a comprehensive benefits package that includes:

• Medical, Dental and Vision Insurance
• Short and Long-Term Disability
• Life Insurance
• Health club membership program and reimbursement
• Employee Assistance Program
• Tuition Reimbursement
• 401 (k)
• Annual Profit Sharing
• Vacation
• Air-conditioned/heated state-of-the-art manufacturing facility

About G&W Electric

Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.

Learn more about our company by watching this video: https://www.youtube.com/watch?v=DMtAhsdYeUQ

G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. As part of our organization, you also help power the world!

G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. G&W Electric participates in the E-Verify process for all new hires.

*G&W Electric participates in the E-Verify process for all new hires.

VEVRAA Federal Contractor