Intern Program - Product Design and Strategy Research Intern

Overview

How You’ll Make an Impact

Epsilon is seeking a Product Design Strategy & Research Intern who wants hands-on experience working alongside and helping experienced product design strategists, UX researchers, UX / interaction designers, UI designers, and UX engineers to help create thoughtful, useful, usable, and desirable digital experiences. The ideal candidate is passionate about understanding user behavior, identifying user needs, and translating those insights into actionable product improvements and innovations.

• Work together to win together: Product Design Strategy & Research focuses on engaging collaboratively with product management and other stakeholders early in the product development process to help guide decisions around product strategy, requirements, and scope with a design- and user-centered perspective. These decisions are informed by concept testing, usability testing, and other UX research studies focused on better understanding our users and their needs. This is a hybrid role, with an expectation of 2 days/week in office.
• Innovate with purpose: Our team acts as connective tissue across projects, designers, and teams while addressing the complexities of our interconnected product ecosystem. In an era of rapid technological advancement, particularly around AI, we help redefine the role of design as a mediator and facilitator of cross-functional processes.

What You’ll Achieve

• Impact: You will play a key role in communicating design intent and value through cross-product / platform-wide storytelling, as well as stewarding the implementation of design strategy throughout the entirety of the product design process.
• Career Growth: You will learn how to apply Epsilon’s approach to product design strategy and research to investigate complex product challenges and identify / refine (often nebulous) business requirements.

Epsilon’s Internship Program

As an intern you’ll participate in a formal Intern Program , which is an 11-week summer program that aims to create a meaningful early career experience for university students. The program offers professional development & hands-on training, networking opportunities with people throughout the business including multiple projects & social events, and the consideration for full-time employment.

Who You Are

• What you’ll bring with you:
  • A portfolio with case studies of projects specifically incorporating your knowledge and application of strategy-focused and research-driven design approaches.
  • Interest in exploring a career in product design strategy and / or research, regardless of the specifics of your related background and experience to date.
  • Working knowledge of general and UX-specific research principles and practices.
  • The ability to be detail oriented and prioritize in a fast-paced environment
  • A strong sense of organization with excellent communication skills—verbal, written, and visual.
• Why you might stand out from other talent:
  • You are a candidate for a graduate or four-year undergraduate degree with a major / concentration in Product Design, UX Design, UX Research, Human / Computer Interaction, Human Factors, Psychology, or another related discipline.
  • You have 0-1 years of professional work experience.
    

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Base Salary: $32.00/Per Hour

Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

Benefits

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.