Sales Specialist, Ramp Operations (Remote Opportunity)
Hyatt Hotels
Chicago, IL
Description Hyatt Hotels Corporation seeks an enthusiastic Sales Specialist, Ramp Operations - Sales to join the Ramp Operations - Sales Team. In this role, you will be supporting and collaborating with Ramp commercial services team, including Strategy, Sales, Revenue, and Marketing, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule and location
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. Qualifications
This role provides essential administrative and sales support to the Ramp Operations - Sales Team, assisting a portfolio of newly opening or transitioning hotels during the critical ramp-up period. This role focuses on execution, organization, and follow-through to ensure the successful implementation of sales initiatives and strategies that drive early market traction. Key responsibilities include supporting the buildout of sales systems and hotel profiles, maintaining and updating account pages, managing RFP qualifiers, and organizing sales materials. The coordinator also assists in leveraging sales data, reports, and lead generation platforms to monitor funnel activity, respond to inbound demand, and support proactive outbound efforts across the portfolio. The ideal candidate is detail-oriented, collaborative, and highly organized, with strong communication skills and proficiency in Hyatt's sales tools and systems. This role plays a vital part in ensuring alignment, efficiency, and support for sales operations during a pivotal phase of hotel development and transition. Additional responsibilities include:
•Utilize Hyatt's Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of customer engagement.
•Oversee sales profile management and content development across all sales segments to ensure accuracy and consistency.
•Prepare and analyze hotel performance reports using Envision, Cvent, and TravelClick platforms to support data-driven sales strategies.
•Perform administrative functions for Negotiated Transient Accounts, including account setup, courtesy rate loading, test selling, and RFP qualifier creation.
•Support the group sales segment by creating account pages, ensuring complete Envision buildouts, and collaborating with the Hyatt Sales Force and National Sales Team.
•Coordinate hotel sales collateral to enhance sales initiatives
•Ability to travel up to 15% Qualifications
Experience Required:
•1-2 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment.
•Deep understanding of the group and corporate transient segments.
•Proficient in Hyatt's Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools.
•Exceptional communication, negotiation, and client engagement skills.
•Detail-oriented with strong organizational and analytical skills.
•Comfortable working in a fast-paced, high-visibility ramp-up environment.
•Bachelor's degree in marketing, Communications, Business, or a related field required Experience Preferred:
•Experience with hotel openings, transitions, or ramp performance is highly desirable.
•Knowledge of Hyatt's commercial ecosystem and regional sales structure.
•Ability to work independently and in an agile environment, while thriving in a collaborative, matrixed team. The salary range for this position is $60,000 to $70,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
Reality Check:
Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule and location
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. Qualifications
This role provides essential administrative and sales support to the Ramp Operations - Sales Team, assisting a portfolio of newly opening or transitioning hotels during the critical ramp-up period. This role focuses on execution, organization, and follow-through to ensure the successful implementation of sales initiatives and strategies that drive early market traction. Key responsibilities include supporting the buildout of sales systems and hotel profiles, maintaining and updating account pages, managing RFP qualifiers, and organizing sales materials. The coordinator also assists in leveraging sales data, reports, and lead generation platforms to monitor funnel activity, respond to inbound demand, and support proactive outbound efforts across the portfolio. The ideal candidate is detail-oriented, collaborative, and highly organized, with strong communication skills and proficiency in Hyatt's sales tools and systems. This role plays a vital part in ensuring alignment, efficiency, and support for sales operations during a pivotal phase of hotel development and transition. Additional responsibilities include:
•Utilize Hyatt's Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of customer engagement.
•Oversee sales profile management and content development across all sales segments to ensure accuracy and consistency.
•Prepare and analyze hotel performance reports using Envision, Cvent, and TravelClick platforms to support data-driven sales strategies.
•Perform administrative functions for Negotiated Transient Accounts, including account setup, courtesy rate loading, test selling, and RFP qualifier creation.
•Support the group sales segment by creating account pages, ensuring complete Envision buildouts, and collaborating with the Hyatt Sales Force and National Sales Team.
•Coordinate hotel sales collateral to enhance sales initiatives
•Ability to travel up to 15% Qualifications
Experience Required:
•1-2 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment.
•Deep understanding of the group and corporate transient segments.
•Proficient in Hyatt's Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools.
•Exceptional communication, negotiation, and client engagement skills.
•Detail-oriented with strong organizational and analytical skills.
•Comfortable working in a fast-paced, high-visibility ramp-up environment.
•Bachelor's degree in marketing, Communications, Business, or a related field required Experience Preferred:
•Experience with hotel openings, transitions, or ramp performance is highly desirable.
•Knowledge of Hyatt's commercial ecosystem and regional sales structure.
•Ability to work independently and in an agile environment, while thriving in a collaborative, matrixed team. The salary range for this position is $60,000 to $70,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
Reality Check:
Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
Posted 2025-12-23
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