Are you highly organized, customer-focused, and ready to play a critical role in keeping essential industries running smoothly? Voss Equipment Inc., a leader in material handling solutions, is looking for a Preventative Maintenance (PM) Coordinator to join our team. This role is perfect for individuals with strong multitasking abilities, excellent communication skills, and a proactive approach to problem-solving.
Key Responsibilities:
The PM Coordinator will manage and oversee all aspects of preventative maintenance coordination to ensure seamless service delivery for our customers.
Responsibilities include: Scheduling & Coordination • Contact customers to schedule billable PM services and coordinate routes for technicians. • Coordinate OneXP Fleet PMs and maintain updated schedules. • Schedule battery and charger watering, washing, and PM services. • Assist in PM coordination for house account technicians. • Schedule and manage annual inspections for boom and aerial lifts, including invoicing. Administrative & Technical Tasks • Update the PM Module and ensure all Preventative Maintenance Agreements (PMAs) are coordinated with the team, including uploading to MSP. • Audit technician PM work orders for accuracy, including recommendations, checklists, and parts. • Research and create manufacturer-specific PM forms for MSP usage. • Use 3rd-party portals for customer and service management. Invoicing & Reporting • Generate and manage PM invoices. • Monitor and update Work in Progress (WIP) and PM Due reports. • Communicate with the Aftermarket Sales team to track sales using the Aftermarket Sales Tracking Sheet. Team Communication & Escalation • Work closely with Abbey and other team members to ensure smooth PMA coordination. • Escalate repair work orders (WOs) to the appropriate repair teams. Continuous Improvement • Innovate within the role to streamline processes, improve efficiency, and enhance customer satisfaction.
What We're Looking For:
We’re seeking candidates who have: • Strong organizational and multitasking skills to handle a high volume of scheduling and coordination. • Excellent communication abilities for customer outreach, technician support, and internal collaboration. • Experience with invoicing, service scheduling, and work order management. • Proficiency in Microsoft Outlook and familiarity with 3rd-party portals. • A proactive approach to problem-solving and a desire to innovate within the role. • Knowledge of the material handling industry (preferred but not required).
Why Voss Equipment?
For over 90 years, Voss Equipment has been a trusted partner in the material handling industry. We offer competitive pay, excellent benefits, and a supportive team environment. Join us in keeping essential industries moving forward!
*Salary based on experience. Voss Equipment, Inc. offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, & more.
Hiring managers are responsible for coordinating interviews. First interviews are usually by phone with follow-up interviews in-person.
We recommend that the social distancing protocols from the Illinois State Department of Health be followed during in-person interviews (wear a mask where required, sit 6 feet apart, etc.). If you are not feeling well on the day of your interview, please contact the hiring manager to reschedule.