Desktop Support
We’re looking for a Desktop Support Technician who thrives on fixing things, solving puzzles, and helping people who just “don’t get computers.” If that sounds like you, keep reading.
In this 6+ month contract role, you’ll be imaging laptops, setting up workstations, and jumping in whenever something stops working (yes, even when the printer “mysteriously” unplugs itself).
What’s the job?
Image and reimage laptops (Windows 10/11 and macOS)
Perform basic break/fix troubleshooting across classroom and office environments
Support professors and classes by setting up and maintaining AV equipment
Respond to and manage help desk tickets using TeamDynamix or similar tools
Work collaboratively with IT staff and AV engineers to keep systems up to date
Cover occasional Saturday classes and provide tech support during sessions
What’s needed?
Previous experience in higher education tech support preferred
Strong technical troubleshooting and imaging skills
Confident working independently without constant supervision
Familiarity with both Windows and macOS operating systems
AV or classroom technology experience a big plus
What’s in it for me?
$20–$25/hour
Medical, Dental, and Vision insurance
Real-world exposure to higher education technology systems
A collaborative, friendly work environment with a strong support team
A role that could extend based on your performance
If you’re ready to roll up your sleeves, solve some tech mysteries, and support an organization that values reliability and initiative— apply today!
—
Ashish Saluja
LaSalle Network
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