Park
Kiehl’s Since 1851, Keyholder
Who We Are For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop and Youth to the People. Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s! What You Will Do: We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.- Delivers a best in class experience to customers
- Upholds standards of customer service excellence
- Leader in productivity
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Perform other job-related duties as assigned
- Retail and/or cosmetic experience preferred
- Prior key holder experience preferred
- Customer service experience
- Communication skills
- Analytical skills
- Basic computer skills
- Must be willing to work 2 closing shifts per week and 2 full weekends per month
- High School Diploma or GED required
- Must be 18 years or older
- Bilingual: Spanish or Mandarin
- Salary Range: $17-$19
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
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