Patient Access Representative

Job Description

Job Description

The ideal receptionist candidate would be someone who is personable and greets patients during sign in, passionate about dermatology, a team-player, and enjoys working in a fast paced & professional environment. Our office is conveniently located in the iMed campus, off of 75th street and has ample free parking.

Basko Dermatology is the highest rated Dermatology Practice in the Naperville community and the surrounding areas. Led by a very talented and highly accomplished Physician, Dr. Basko-Plluska, and a patient care team that prides itself in the best customer service, our Practice is committed to increasing our patients' awareness about skin health and engaging them in shared decision making.

BENEFITS OFFERED

• Generous pto (paid time off)
• Paid holidays
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan with guaranteed employer contribution
• Employee discounts
• Paid training

Responsibilities PATIENT ACCESS REPRESENTATIVE RESPONSIBILITIES

• Greet and welcome patients as soon as they arrive at the office
• Assist the scheduler in answering telephones & contact patients to confirm appointments
• Check-in patients, make sure all necessary forms are signed prior to patient being marked ready to be seen by doctor
• Make patient appointments in the emr system according to existing practice policy
• Update patient chart and account information as indicated. Make certain all insurance information in system is current
• Check-out patients and collect co-pays, deductibles as necessary
• Maintain appropriate inventory of office supplies
• All other duties as assigned by office manager or physician

Required Skills PATIENT ACCESS REPRESENTATIVE SKILLS & QUALIFICATIONS

• Proven ability in establishing rapport with patients, staff and supervisors
• Excellent grammar and communication skills
• Proven skills in handling busy telephone traffic and several office tasks simultaneously
• Cheerful personality
• Detail oriented, & professional disposition
• Familiarity with medical terms and spelling accuracy
• Computer literate
• Knowledge of basic bookkeeping and math concepts

PATIENT ACCESS REPRESENTATIVE EXPERIENCE

• Previous experience in a healthcare office, hospital or other medical facility required
• Previous experience in posting charges and receipt of payments highly desired
• High school diploma or equivalent