Grill Host

The Grill Host is responsible for greeting and seating members and their guests as they arrive. Answers member questions about menu and the Club. Assists the Bussers in table maintenance and beverage refills. Must be able to perform in a fast-paced environment, be knowledgeable, confident and have a positive attitude. Must be friendly and approachable.

Pay Rate: $18.00 per hour. This is considered and entry level position.

Essential Functions:

• Greets and seats members
• Answers basic questions regarding the menu and Club services/events
• Able to address reasonable member requests
• Rotates stations in a way that is fair and consistent
• Assist bussers in clearing tables
• Refills beverages
• Responsible for upkeep of table tents
• Inquires about member satisfaction when walking the floor
• Completes all assigned opening and closing side work
• Checks dining room floor for debris
• Makes sure all menus are in good repair
• Is knowledgeable and enforces Children’s Guidelines
• Able to properly maintain a waitlist
• Responsible for being on time and properly punching in and out for shifts

Other Job Functions:

• Keeping podiums clean and stocked with kid’s menus and crayons
• Organizes inserts for table tents in the Grill
• Demonstrates resilience and flexibility when addressing unexpected changes in service

Requirements

• Must be friendly and outgoing
• Customer service oriented
• Has strong communication skills
• Has a positive attitude and works well under pressure

Benefits

• Time Off & Retirement
• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave
• Health & Wellness:
• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife
• Employee Perks:
• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.