Customer Service

Join Our Team as a Cupcake Server at Molly's Cupcakes River East!

Location: 419 E. Illinois St., Streeterville, Chicago

Do you love interacting with people and spreading joy—one cupcake at a time? Molly's Cupcakes River East is looking for a friendly, energetic Dishwasher/Cupcake Server to join our fun-loving and dedicated team on Friday, Saturday and Sunday Mornings.

Why You’ll Love Working With Us:

At Molly's, we don’t just serve cupcakes—we serve smiles! We believe in creating a welcoming, lively environment for both our team members and customers. If you’re someone who thrives in a fast-paced setting and enjoys working with people, we’d love to meet you!

What You’ll Do:

• Cleaning tasks like dishes, sweeping, mopping and restocking .
• Greet customers with a warm smile and provide exceptional customer service.
• Accurately take, fill, and package cupcake and cake orders.
• Learn how to frost and decorate cupcakes —yes, we’ll train you!
• Prepare espresso and coffee drinks with care and consistency (barista skills are a big plus!).
• Answer phones and assist with customer inquiries.
• Maintain a clean, organized , and welcoming front-of-house environment.

What We’re Looking For:

• A People Person with a friendly, positive attitude and strong communication skills.
• Someone who is reliable, motivated, and thrives in a fast-paced environment.
• Morning, weekend availability (8am–4pm)
• Ability to follow directions and work collaboratively with a team.
• Previous customer service or barista experience is a huge plus !

What We Offer:

• Paid time off (PTO)
• Part-time or potential full-time opportunities.
• A supportive, upbeat team environment.
• Hands-on training in cupcake decorating and barista skills.
• Employee discounts on our delicious cupcakes and coffee.
• Competitive pay plus Tips.

Ready to be part of a team that makes every day sweeter? Apply today and help us serve up some smiles at Molly's Cupcakes River East!

We can’t wait to meet you!

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