Director of Care - Site Manager
Visiting Angels, located in Vernon Hills, IL, is a premier non-medical home care company dedicated to providing compassionate care and exceptional service. We match clients with caregivers to assist with hygiene support, meal prep, housekeeping, companionship, and more.
We’re looking for a hands-on, community-driven Site Manager to lead our agency. This role requires strong leadership, strategic thinking, and a firm but fair management approach. You’ll oversee daily operations, manage a dynamic team, drive business growth, and ensure high satisfaction for clients, caregivers, and referral partners.Job Type: Full-time
Pay: From $70,000 Base | $20,000-$50,000+ Bonus Structure
Benefits: Dental insurance, health insurance, life insurance, paid time off, vision insurance
Schedule: Monday to Friday, On Call
Territory: DEERFIELD,GRAYSLAKE,GURNEE,LAKE BLUFF, LAKE FOREST,LIBERTYVILLE,MUNDELEIN, VERNON HILLS,LINCOLNSHIRE
Location: office is located in Vernon Hills
Industry: Non-medical home care
- Size: Small agency (~13 clients/caregivers — early growth stage)
- Scope of Work: This is a hybrid operational + HR + marketing + compliance role — demanding, with growth responsibilities.
Why Join Us?
Become a Proactive Agent of Senior Care—We understand that our employees are with us to keep our business running and moving forward.
Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony
Oversee agency operations while ensuring compliance with state licensure
Manage and develop a high-performing team
Conduct client assessments & coordinate care plans
Recruit, onboard, and retain top caregiving talent
Drive business growth through marketing and referral partnerships
Maintain operational efficiency and financial oversight
Build strong relationships within the community
Ensure high customer satisfaction among clients, caregivers, and partners
What We’re Looking For Our Director of Care to Have:
- Bachelor’s degree preferred (or equivalent combination of 4+ years of relevant work experience)
- Minimum of 3 years of experience of operations in home care, home health, or healthcare strongly preferred
- Proven leader with strong management skills (5+ years of experience preferred)
- Possess a driven and independent spirit motivated by achieving results
- Proactive with foreseeing potential issues and providing appropriate resolution
- Ability to work independently and have a positive influence on team
- Proven ability to lead, motivate, and encourage collaboration within a diverse team that results in achievement of goals
- Community-focused with a passion for business development
- Strategic thinker with strong problem-solving abilities
Proficient in Office systems, scheduling systems, and business operations
This is an engaged leadership role where you'll be managing a dynamic team, maintaining a strong office presence, and actively engaging in the community to build relationships and drive growth and success of Visiting Angels.
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