Counter Server

We’re seeking passionate individuals to join our team at Monty's delivering high-quality beverages and food while providing friendly, efficient, and consistent excellent service. If you have successfully worked in cafes, share our passion for food, coffee, music, and design, and can deliver contagious hospitality to guests and staff alike, then we would like to talk to you.

Summary of Position:

The Counter Server role is responsible for delivering a welcoming, efficient guest experience while supporting both food counter and cafe operations. Responsibilities include preparing and serving coffee, espresso drinks, and cafe beverages, as well as preparing and presenting food items to Episcope recipe and quality standards. Attention to detail, speed, consistency, and a strong commitment to quality and food safety are essential.

This position supports daily opening and closing duties, food and beverage preparation, restocking, maintaining organized service areas, and keeping the cafe and food counter clean and well stocked throughout the shift. The ideal candidate enjoys working in a fast paced, guest focused environment and takes pride in providing friendly service while delivering consistently great food and coffee.

Key Responsibilities

• Living, breathing, and teaching Episcope’s culture, philosophies, and core values.
• Living up to our shared belief in excellence.

Duties & Responsibilities:

• Prepare and serve coffee, espresso beverages, specialty drinks, and food items according to store recipes and company quality standards
• Possess full knowledge of menu and vendors that we feature. Uphold product quality and presentation standards
• Learn our guests and practice recognition of our regular guests and VIPs
• Provide friendly, attentive, and professional customer service at all times
• Accurately take customer orders, process payments, and handle cash & gift cards.
• Maintain cleanliness and organization of workstations, equipment, and guest areas throughout each shift
• Follow all food safety, sanitation, and hygiene procedures in compliance with company standards
• Restock ingredients, supplies, and retail items as needed using good judgement based on business levels
• Communicate effectively with team members
• Assist with opening, mid, and closing duties, including setup, breakdown, and cleaning tasks
• Support team goals by maintaining punctuality, reliability, and a positive attitude
• Participate in a culture of innovation by contributing ideas for house and seasonal coffee and tea beverages
• Adhere to all Episcope company policies, procedures, and service standards

Qualifications:

• Must have exceptional grooming habits.
• Comfortable working early morning hours is a must.
• At least one year of past Barista experience.
• Have working knowledge of traditional espresso beverages.
• Possess basic math skills and can handle money and operate a point of sales system.
• Basic knowledge of commercial espresso machines and coffee makers.
• Works quickly and efficiently.
• Works well both independently and as a team member.
• Responsible and reliable.
• Outgoing friendly personality
• Ability to work well under pressure.
• Excellent multi-tasking and attention to detail
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Able to lift 50 lbs