Assistant General Manager

Cindy's with Boka Restaurant Group is currently looking for an Assistant General Manager to join their team!

Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, free membership to Chicago Athletic Clubs, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments!

About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here:

Assistant General Manager's Responsibilities:

• Report directly to the General Manager
• Overseeing the education of the staff on the points of service, including an overall beverage appreciation and training to boost our staff's product knowledge, steps of service, table-side presence, proper wine service, and overall mise en place.
• Managing the floor, including touching tables, running food, overseeing staff, and monitoring the door.
• Opening and closing the restaurant, including preparing and reconciling closing banks, conducting pre-shifts with your team, writing daily recaps, and doing the final restaurant walk-through.
• Managing all employees, including assisting in training, coaching, supporting, and disciplining.
• Participating in management meetings.
• Managing R&M for the restaurant through approved contractors as needed.
• Assisting GM in controlling COGS, labor, and comps to budgets as set by GM.
• Assisting in the execution of monthly inventory.
• Writing schedule for Front of House staff while taking into account team member’s strengths and weaknesses, last year’s business levels, special events, and budgeted labor.

Qualifications:

• At least 2-3 years of recent experience in the same position in a high-volume, fast-paced restaurant setting
• Have in-depth experience with Open Table and Aloha
• Have extensive food and beverage knowledge
• Be willing to work nights and weekends
• Are knowledgeable about Boka Restaurant Group

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!

Physical Requirements:  

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
• Ability to bear exposure to hot and cold environments

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!