Supervisor - CMA/RMA Adult Medicine and Family Practice on Windsor Road

Overview: The CMA/RMA Coordinator coordinates the Medical Assistant (MA) and Certified Medical Assistant (CMA) activity for assigned clinical departments under the direction of the Patient Care Manager. Collaborates with Nursing Supervisor to ensure appropriate staffing levels are maintained and department workflows are effective and efficient. Oversees all POC competencies for departments, involved in training and onboarding of new CMA's, assists with annual CMA competencies, provides patient care, assists with in-basket work. Responsibilities:

• Performs core CMA Point‑of‑Care (POC) coordination duties, including competencies, audits, and maintaining all POC regulatory requirements

• Leads and participates in POC/Safety Fair activities

• Completes performance appraisals and HSL conversations with direct reports, in collaboration with the RN Supervisor as needed

• Partners with the RN Supervisor on disciplinary actions and formal coaching for CMA staff

• Coordinates CMA schedules, approves time‑off requests, and manages general timekeeping

• Participates in DNV preparedness activities

• Onboards and trains new CMAs under the direction of the Patient Care Manager

• Works with the RN Supervisor to ensure VFC program requirements are met

• Orders department supplies and maintains par levels

• Coordinates monthly staff meetings with input from the RN Supervisor

• Maintains departmental logs and conducts required audits

• Performs additional duties as assigned

• Conducts monthly rounding with staff

• Completes monthly AIDET audits for CMA/RMA team members

• Manages staffing and approves time off

• Performs patient‑rounding follow‑up phone calls

• Monitors CMA schedules and daily checklists

• Oversees point‑of‑care testing processes

Qualifications:

Certification Requirements (one of the following)

• Registered Medical Assistant (RMA) — American Registry of Medical Assistants (ARMA)

• Certified Medical Assistant (CMA) — American Association of Medical Assistants (AAMA)

• Nationally Registered Certified Medical Assistant (NRCMA) — National Association for Health Professionals (NAHP)

• Registered Medical Assistant (RMA) — American Allied Health (AAH)

• Registered Medical Assistant (RMA) — American Medical Technologists (AMT)

• Certified Clinical Medical Assistant (CCMA) — National Healthcareer Association (NHA)

• Certified Medical Assistant (NCMA) — National Center for Competency Testing (NCCT)

All of the following

• Basic Life Support (BLS) within 30 days — American Heart Association (AHA)

• High School Diploma or GED

• Work experience in a related field

Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Salary Range: The compensation range for this position is $23.83per hour - $39.8per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.