Sales operations manager sales

About Us:

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Reports To: Sr. Manager, Worldwide Sales Operations

**This is an individual contributor/non-managerial role

About Us

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: their people. We provide cutting-edge solutions to defend against cyber threats, protect data, and ensure compliance. Our team is passionate, innovative, and dedicated to helping businesses safeguard their critical information.

The Role

We're looking for a highly analytical and business-savvy Senior Sales Operations Manager to join our Worldwide Sales Operations team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You'll support Go-To-Market (GTM) leadership through actionable insights, scalable processes, and strategic planning support.

You'll collaborate with Sales Operations, Sales, Marketing, Finance, and Systems teams to ensure performance is measurable, forecasting is reliable, and execution is seamless across North America and other global regions. This is an ideal role for someone who thrives at the intersection of strategy, analytics, and execution-and who's passionate about driving business impact through data and process excellence.

Key Responsibilities

Forecasting, Reporting & Performance Analytics

• Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.

• Build rep-, segment-, and region-level dashboards and scorecards.

• Support forecasting processes through scenario modeling, variance analysis, and performance trending.

• Deliver reporting and insights to support Quarterly Business Reviews (QBRs), Board of Directors (BOD) materials, Sales All Hands meetings, and other executive-facing reviews.

Sales Support & Operational Enablement

• Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.

• Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.

• Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and workflows support accurate reporting, forecasting, and sales execution.

Process Optimization & Systems Alignment

• Identify, document, and improve key sales workflows, policies, and rules of engagement.

• Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.

• Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.

• Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling

Strategic Planning & Project Support

• Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity.

• Provide operational and analytical support for long-range planning, budget cycles, and sales strategy alignment.

• Lead or co-lead cross-functional initiatives focused on sales process transformation, planning automation, and performance optimization.

• Develop and present actionable insights from ad hoc analyses to support GTM decisions, investment trade-offs, and territory performance.

What You Bring

• Bachelor's degree in technical field or finance required.

• 5-7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people); experience in B2B SaaS or cybersecurity is a strong plus.

• Hands-on experience with Salesforce, Pigment, or Anaplan Planning Tools; Power BI or SQL experience is a strong plus.

• Experience working with Clari for forecasting and pipeline visibility.

• Strong command of Excel, PowerPoint, financial modeling, and data visualization techniques. Expected Excel proficiencies: pivot tables, nested logic, advanced formulas, lookups, etc.

• Demonstrated success supporting global sales teams, including both direct and indirect channels.

• Highly collaborative with strong communication and project management skills.

• Proven ability to drive process improvements and scalable operational solutions.

• Self-starter with high attention to detail and a track record of independently driving business impact from ambiguous problems.

• Strong sense of ownership and drive for excellence

Why Join Us

• Work on a high-impact, global team at one of the cybersecurity industry's most respected companies.

• Help shape sales strategy and execution through meaningful insights and operational rigor.

• Collaborate with talented, cross-functional peers in a fast-paced, growth-focused environment.

• Thrive in a mission-driven culture that values innovation, accountability, and excellence.

• Opportunities to grow into sales strategy, operations leadership, or planning roles across GTM functions

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply.

#LI-JK1

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected] . How to Apply Interested? Submit your application here . We can't wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 108,080.00 - 169,840.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 90,580.00 - 142,340.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 81,130.00 - 127,490.00 USD

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

Our BRAVE Values:

At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.

This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one.

Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.