Service Advisor
Job Description
Job Description
Key Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart’s high standards of service.
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
Recommended Jobs
Caregiver/ Homecare Aide- Lombard, IL 60148
Job Description Job Description Caregiver / Home Care Aide - Lombard, IL (60148) Pay: $18.75/hour | Schedule: Part-Time or Full-Time Ready to make a difference and love what you do every …
Looking for More Freedom & Income? Remote Insurance Sales Could Be Your Next Step
As an Insurance Agent with The Griffin Agency, you will help clients achieve their financial goals while building a great career for yourself in the process. Utilizing our expansive product lines …
Travel Nurse - ICU - Intensive Care Unit Job in Peoria, IL - $12,464 per Month (2 Years Experience Needed)
Vetted is seeking a RN - ICU - Intensive Care Unit for a travel job in Peoria, Illinois . Must have 2+ years of experience. This contract pays approximately $12,464/month gross. Assignmen…
Business Consultant & Advisor (Remote)
Website: About MindFriend Pro: MindFriend Pro is a premier advisory firm specializing in the integration of psychological science and strategic consulting to solve complex challe…
Line Cook
$17.00 per hour - $23 per hour Our Winning Family Starts With You! Check out these great benefits! ~ Flexible schedules to help you balance other life commitments (school, childcare, fami…
RN Obstetrics
RN - Obstetrics We are seeking dedicated and compassionate Registered Nurses to join our Obstetrics team. This is a fantastic opportunity for professionals with a passion for women's health and…
Certified Pilates Instructor
Responsive recruiter Benefits: ~Membership Benefits ~Competitive salary ~Employee discounts ~Flexible schedule ~Training & development ~Wellness resources We're currently looking for a pas…
Cook Part or Full time
Job Description Job Description Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary We are seeking a Cook to join the team at…
Strategic Project Manager
Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into wor…
Account Executive (Nationwide)
Summary Closes profitable sales of technology-based solutions for customer business environments. Researches sales leads, obtains knowledge of customer organizations, develops customer relationshi…