Application Delivery Lead

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Zurich North America is currently hiring an Application Delivery Lead and this person will report to a Project Leader Manager II, Enterprise Underwriting Solutions. This person will work at the Schaumburg, IL Zurich North America HQ.

Responsibilities:

• Oversee the delivery of large-scale IT underwriting implementations
• Develop and execute delivery plan, outlining scope, timeline, milestones, resources and cost. Gain buy-in on plan from key project stakeholders. Evaluate impact of changes, making adjustments to delivery plan as required.
• Organize and facilitate cross-functional stakeholder reviews, including creation of agenda, presentation content and meeting minutes
• Understand customers' processes and products and how technical solution fits within the goals of the function or business unit
• Collaborate across the organization to ensure technology is aligned with process and operating model changes
• Serve as a Scrum Master for the implementation, tracking deliverables, managing dependencies and resolving blockers across the various work streams
• Create resource plan based on project estimates, track resource allocations and make adjustments as necessary to ensure efficient resource utilization
• Develop cost / benefit analysis, manage implementation budget and provide visibility into financial forecast
• Conduct risk assessments, develop mitigation strategies, and manage risks through full project lifecycle
• Support, review and validate the documentation of functional specifications
• Engage with the solution architect in the reviews and validation of the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; validate suppliers estimates
• Estimate Rough Order of Magnitude for the level of effort/cost of new application functionality
• Perform quality review checks on project deliverables
• Make recommendations for application performance and implementation improvements
• Act as liaison between Business and IT
• Perform impact analysis of application changes across various components holding an end-to-end view of the system
• Manage vendor resources on/offshore

Basic Qualifications:

• Bachelors degree and 7 or more years of experience in the information technology area OR
• Zurich Cybersecurity Technician Apprentice, including Associate Degree and 8 or more years of experience in the information technology area OR
• High School Diploma or Equivalent and 9 or more years of experience in the information technology area AND
• MS Office experience
• Experience in information technology operations
• Project management experience

Preferred Qualifications:

• Experience in communicating and syndicating IT topics with business leadership and to a range of technical and non-technical staff
• Strong relationship management skills with experience in partnering and building credibility with senior leaders
• Experience in Using Agile Tools, methodologies, and practices in delivering large transformation program / project
• Functional and or technical knowledge of Commercial insurance industry business processes esp., Underwriting process
• Project Management Professional (PMP) certification or Agile Scrum Certification
• Strong analytical and problem-solving skills
• Customer service experience
• Strong verbal and written communication skills
• Strong consulting and influencing skills
• IT vendor / service management experience

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: Yes Linkedin Recruiter Tag: #LI-MG1 #LI-DIRECTOR