IT Support Specialist

Our client is looking for an IT Support Specialist in IL to join their team!

Key Skills

• Experience in fast-paced environments like helpdesk or desktop support for MAC OS.
• Hands-on with tools like JAMF, Intune, or similar MDM platforms.
• Familiar with tools like Zapier or IFTTT to streamline workflows.
• Experience with Google Workspace, Atlassian tools (like Jira or Confluence), Okta, or OneLogin

Role Overview

• Provide day-to-day IT support for employees.
• Handle onboarding and offboarding tasks.
• Work closely with teams to keep IT operations running smoothly.
• Manage and resolve support tickets, escalating complex issues when needed.
• Support various SaaS tools including Google Workspace, Slack, Zoom, Atlassian, and OneLogin.
• Help improve IT documentation and support processes.

Qualifications:

• 2–5 years of IT support experience in a fast-moving environment (like a startup or MSP).
• Strong communication and troubleshooting skills, especially in remote settings.
• Comfortable with tools like Google Workspace, Slack, Zoom, and OneLogin, and working across macOS and Windows.
• Familiar with ticketing systems like Jira.
• Basic understanding of user roles, access management, and SaaS administration.
• Eager to learn, proactive, and detail-oriented.
• A degree in a technical field

Pay and Benefits

The pay range for this position is $30.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 19, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.