Business Analyst

Job Summary:

The Business Analyst is responsible for working with stakeholders to facilitate tracking, trending and reporting of client reports, client-specific performance guarantee metrics and divisional metrics to management. This position is also responsible for supporting quality and process improvement projects enterprise wide. This role also encompasses monitoring the Windshield application for anomalies, planning, implementation and testing of enhancements and configuration additions/modifications.

Job Responsibilities:

• Ensure internal and external reports for client reporting, accreditation and quality and process improvement projects are accurate and timely
• Validate reports and perform quality checks for data files prior to submission; recommend solutions, initiate corrective action and provide follow-up as needed; assess, prioritize, and communicate future reporting needs, functions, and strategies to report developers
• Develop reporting spreadsheets based on contractual information related to performance guarantees
• Work closely with stakeholders to prepare new performance guarantee reporting
• Disseminate monthly and ad-hoc performance guarantee information to appropriate individuals for review
• Create and maintain instructions and QA processes for new and existing contractual report requirements
• Review and stay current with accreditation standards as relevant to job scope; functions as resource for information related to standards, required policies, etc.
• Develop and prepare PowerPoint presentation for monthly Quality Management Committee and bi-annual Quality Oversight Committee regarding key performance metrics (KPIs)
• Support and help drive Quality and Process Improvement Projects
• Develop and maintain Access databases for individual metrics to improve efficiency
• Develop and maintain Cognos queries for various reporting needs
• Plan, implement and test configuration additions, modifications and enhancements to the Windshield application and monitor existing configurations; QA the application user maintenance for anomalies and notify applicable stakeholders for corrections
• Completes error investigations, documents and presents to Pharmacy leaders on weekly call
• Performs audits on select processes as needed
• Other responsibilities as judgment or necessity dictate

About Walgreens

Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s degree OR, High School Diploma/GED and at least three (3) years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s degree in business administration, finance, economics, or mathematics.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $56800 - $91100 / Salaried