Program Manager (MS Integration)

Remote, but must be onsite in Chicago 3 days a month

Need Nearby (prioritized) / CST candidates

Description:

This role is for an experienced End User Program Manager to lead the integration and consolidation of Microsoft 365 environments. The Program Manager will be responsible for planning, coordinating, and executing the migration strategy while ensuring minimal disruption to end users and maintaining a seamless collaboration experience across the enterprise. This role requires strong program management skills, a background in end-user services, and proven experience in Microsoft 365 migrations or consolidations.

Responsibilities:

Own end-to-end delivery of Microsoft collaboration projects, including roadmap development, milestone tracking, and cross-functional coordination.

• Oversee setup and testing of Basic Federation and Cross Tenant Sync between two environments, ensuring calendar visibility, Teams chat interoperability, and secure email exchange.
• Lead planning and execution of Single M365 Tenant strategy, including license assignment, authentication models, Power Platform, Teams Voice migration, and governance frameworks.
• Ensure and validate that Tenant security is maintained through changes, including Entra/Azure SSO, DLP, and Purview.
• Manage Microsoft Vendor Review processes, ensuring compliance, risk mitigation, and alignment with business needs.
• Lead the planning and execution of a single email strategy, focusing on technical enablement, Co-existence, data migration, and user experience
• Collaborate with Change Managers to drive adoption and education around the change collaboration user experience and technical enablement
• Facilitate decision-making across IMO, IT, Legal, and vendor teams. Communicate risks, dependencies, and progress to executive stakeholders
• Implement scalable ways of working-cadence, artifacts, templates, and tooling-to ensure delivery against milestones

Required Skills:

• PMP, PgMP, or equivalent certification.
• 10+ years leading large-scale, multi-workstream programs in enterprise environments
• Deep technical expertise in Microsoft Entra ID (Azure AD), Active Directory, Okta, M365 collaboration, Teams Voice and remote access platforms (AVD/VDI)
• Strong command of Agile, Waterfall, and Hybrid methodologies.
• Proven experience of managing Entra B2B, CTS and MTO Configuration changes.
• Experience of managing data migration with robust governance
• Proven ability to manage risks, resolve issues, and drive decision velocity across diverse teams.
• Strong Communication skills and executive presence.
• Experience with GDPR, SOX, and audit-ready design practices.
• Background in cross-tenant collaboration and identity integration programs.
• Experience of Microsoft Enterprise Licensing